Updated: April 05, 2023
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by Oleksandr Kamennyi
Tech Expert & Writer
961 resolved issues
Verified Expert in:
Smartphones, Gadgets, Computers, Apps

I can't sign in to my yahoo mail

It says my account is locked from too many incorrect sign in attempts. However, I haevn't been trying to sign in since yesterday when there were no problems
author

Hello, thank you for contacting Howly! I am here to help you today! May I know your first name, please?

Customer Replay

*****

author

Nice to meet you, *****!
Please describe your request with as many details as possible for me to get the whole picture of the situation.

Customer Replay

I can't sign in to my Yahoo mail. IT says there haev been too many unsuccessful attempts to sign in. However, I have not tried to sign in within the last 24 hours.

image

author

You can try to regain access using the Sign-in Helper by this link - https://login.yahoo.com/forgot?lang=en-IN&intl=in

Customer Replay

I can try that, but I already have and received the message bad error

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author

Please try the link above.

Customer Replay

ok, I opened this link, used my phone number to receive and a verification code, but I do not get a veriufication code. This is the smae thing that happened when I tried the link before I contacted you.

author

Do you have access to the number that is linked to your account?

Customer Replay

Yes. It is my iPhone that is sitting on my lap

author

Please provide me with the email address you are trying to restore.

Customer Replay

*****@att.net

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author

Thank you
Did you enter your User ID and last name on the page?

Customer Replay

Yes I did. My user ID is: *****@att.net. My last name is *****

author

Did you answer security questions?

Customer Replay

YEs I did. Hobby: *****. First job: *****

author

What happened after you set the new password?

Customer Replay

Nothing really. I was recycled to the sign in screen and started another failed attempt. It's a bad loop I got stuck on

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author

Please try to change the password once again and try to log in.

Customer Replay

Thanks for your help. I'm back into my email.

author

Great!
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

Customer Replay

No. Thank you. Enjoy the rest of your day.

author

You are always welcome!
Should you have any other tech-related questions or issues, please feel free to contact us back!

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