Updated: May 08, 2023
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by Sofiia Tsiunyk
Tech Expert & Writer
428 resolved issues

Why is my oppo phone not sending messages?

However, the messages are received & replied to?!!? Also I have symbols I don't understand at the top of my screen - VoLTE and VoWiFi - that my husband doesn't have on his Oppo so may be causing my issues?!?

Short summary:

  1. Turn off your phone.
  2. Eject and re-insert the SIM card.
  3. Turn your phone back on.
  4. Try sending a text message to a different number to see if the issue is resolved.

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
What troubleshooting have you done so far?

Customer Replay

I have turned my phone right off and restarted it. I've tried to remove the VoLTE & phone symbol but had no luck. I have on 100% battery & wifi & data connection so am stumped

Can you please specify both the brand and the model of your phone?

Customer Replay

Oppo A96


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Customer Replay

Brand new

Do you have a problem with sending SMS to a particular #?#?
Try sending a text message to another number.

Customer Replay

It's been happening on and off to different phone numbers over several days

What's your mobile carrier?

Customer Replay


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Customer Replay

Ok thanks

Thank you
*****, do you have a SIM card in your phone?

Customer Replay


Top answer

I recommend you to eject it and re-insert it back
Then try to send a message

Customer Replay

OK will do then

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Sure, let me know then please
Turn the phone off before ejecting the SIM card

Customer Replay

Removed SIM & re-inserted it then sent text and it seems to be working.

Great to hear, *****!

Customer Replay

What I don't understand is why would I be able to text to some and not others if it was the SIM?

The problem could be with SIM card positioning in the slot. So it was connected to the phone not in proper way

Customer Replay

OK thanks 👍

Thank you as well *****!
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

Customer Replay

No thank you

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!

Customer Replay


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May 17, 2023
My Oppo phone is sending messages now!!!
May 12, 2023
but have you tried resetting your network settings?
May 08, 2023
Has anyone else experienced this issue with their Oppo phone? 🤔

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