Created: February 28, 2023

I can’t delete my old credit card which has been stopped by the bank because it has been fraudulently used and I wish to put in the new one but it wont let me because it says there is still money owing from the old card

Last Edit: February 28, 2023
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Mykola Diakun
Mykola Diakun Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Mykola Diakun
Mykola Diakun Tech Expert & Writer
Nice to meet you, *****!
In which service you can't delete your credit card?
Customer Reply
apps
Mykola Diakun
Mykola Diakun Tech Expert & Writer
From Apple Pay?
Customer Reply
yes
Mykola Diakun
Mykola Diakun Tech Expert & Writer
Got you
Do you use iPhone?
Customer Reply
Yes
Mykola Diakun
Mykola Diakun Tech Expert & Writer
Okay
Try the following, please:
1. In the Wallet app, tap the card that you want to remove.
2. Tap the More button, then tap Card Details the card details icon.
3. Scroll down and tap Remove This Card.
Customer Reply
I dont have that card in my wallet
Mykola Diakun
Mykola Diakun Tech Expert & Writer
Okay, you want to add a new card, right?
Customer Reply
yes
Mykola Diakun
Mykola Diakun Tech Expert & Writer
Okay
Let's try one more time to add your card:
1. In the Wallet app, tap the Add button.
2. Tap Debit or Credit Card to add a new card.
3. Tap Continue.
4. Follow the steps on the screen to add a new card.
5. Verify your information with your bank or card issuer. They might ask you to provide more information or to download an app before approving your card for use with Apple Pay.
Customer Reply
Ive added the new card
Mykola Diakun
Mykola Diakun Tech Expert & Writer
Okay
Everything works?
Customer Reply
yes thank yoi
Mykola Diakun
Mykola Diakun Tech Expert & Writer
Your welcome
Is there anything else I can do for you today?
Customer Reply
No thank you.
Mykola Diakun
Mykola Diakun Tech Expert & Writer
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!
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