Updated: April 06, 2023
Was it helpful?
by Mykola Diakun
Tech Expert & Writer
689 resolved issues

I can’t delete my old credit card which has been stopped by the bank because it has been fraudulently used

I wish to put in the new one but it wont let me because it says there is still money owing from the old card

Hello, thank you for using Howly.
In which service you can't delete your credit card?

Customer Replay


From Apple Pay?


Customer Replay


Got you
Do you use iPhone?

Customer Replay


banner 3

Try the following, please:

  1. In the Wallet app, tap the card that you want to remove.
  2. Tap the More button, then tap Card Details the card details icon.
  3. Scroll down and tap Remove This Card.
Customer Replay

I dont have that card in my wallet

Okay, you want to add a new card, right?

Customer Replay


Let's try one more time to add your card:

  1. In the Wallet app, tap the Add button.
  2. Tap Debit or Credit Card to add a new card.
  3. Tap Continue.
  4. Follow the steps on the screen to add a new card.
  5. Verify your information with your bank or card issuer. They might ask you to provide more information or to download an app before approving your card for use with Apple Pay.
Customer Replay

Ive added the new card

banner 6

Everything works?

Customer Replay

yes thank yoi

Your welcome
Is there anything else I can do for you today?

Customer Replay

No thank you.

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!

banner 9
Get answers until you're satisfied
14 verified experts are online now
Expert's Assistant
Ask your question here
Share on:
Copy to clipbord
Was it helpful?
Howly expert is ready to help you with your iOS problem

No comments yet...

What about starting a discussion? Be the first to share your thoughts!

Write a comment

We use cookies to improve your browsing experience on our site, show personalized content and targeted ads, and analyze site traffic.
More info