I cannot make calls on apple 14, says "call failed"

My service may have been cancelled in error. My phone powers on but I cannot use it.

Short summary:

Restart your phone:

Press and hold either volume button and the side button simultaneously until the power-off slider appears on the screen.
Drag the slider to turn off your device.
Wait for about 30 seconds.
To turn your device back on, press and hold the side button until you see the Apple logo.

Jessica Miller

Hello, thank you for using Howly.
What is your mobile provider?
I mean Boost Mobile, Vodafone, etc.?

Customer Replay

Verizon but I think it was cancelled in error

Jessica Miller

Could you try to restart your iPhone 14 and check if it works, please?

Customer Replay

Sorry new phone, how do I restart>

Top answer

Jessica Miller

Please, follow these instructions:

Press and hold either volume button and the side button until the power-off slider appears.
Drag the slider, then wait 30 seconds for your device to turn off.
To turn your device back on, press and hold the side button until you see the Apple logo.

Customer Replay

Doing that just notified 911

Jessica Miller

Are you sure that you hold the right buttons?
Please, press and hold the Side button and either the Volume Up or Volume Down button until the slider appears.

Customer Replay

i got it. Sorry i did not see the choices only heard the alert
I have the Apple on screen

Jessica Miller

To turn your device back on, press and hold the side button until you see the Apple logo.

Customer Replay

Yay! Thank you so much. I have been trying since 2:00 pm with different chats and people. I really appreciate your time and patience. You are my hero!

Jessica Miller

I'm glad to hear that, *****!
Is it working properly?

Customer Replay

As far as I can tell it is.

Jessica Miller

Great!
Thank you for choosing our service! We are always happy to help, and if you have any further questions, please do not hesitate to contact us anytime.
Have a great one!

Customer Replay

Thank you, i know where to ask now.

Jessica Miller

You are welcome! Have a good one!

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