Updated: March 21, 2023
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by Christine Tomas
Tech Expert & Writer
1461 resolved issues
Verified Expert in:
Smartphones, Networks, Tablets, Computers

I cannot get my Cricut explore air 2 to print

It tells me I need to change my machine to maker

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
What troubleshooting have you done so far?

Customer Replay

I have turned my machine on , chosen a picture from my saved project, clicked on project, the project came up on my screen, I chose make, the screen came up and asked me to change my machine because my canvas was not the same as the machine I have.

Got it, thank you for the details!
First, we can try to change the linetype, please try to follow the steps below:

  1. Click on the More button to open a dropdown. From this dropdown, select your Cricut edition. This filters out of the menu all the options that are unavailable for your device.
  2. Next, insert your designs onto the Design Space Canvas.
  3. Click on the Linetype menu button and select the different Linetype from the dropdown.
  4. If you have multiple layers and wish to change the Linetype for them all, you can first select all the relevant layers before choosing a Linetype from the dropdown.

Let me know how everything is going.

Customer Replay

I cannot find the more button


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Customer Replay

Thank you so much for your help Christine. I found the spot and have corrected my machine. You are wonderful.

Great! You are welcome!
Do you have any additional questions I can help you with?

Customer Replay

not now. Thanks for your help.

Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!

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