Hello, thank you for using Howly.
Could I ask you when you canceled this order? I mean today or yesterday, maybe.
In order to Shein's rules, in case you cancel an order that has not been shipped, the order is not sent to you.
The refund is normally made to your Shein wallet within 5 business days.
I bought £214, and I cancelled one of them it’s price is £13,47
Thank you for the additional info! The refund from Shein is normally made within 5 business days of the cancelation.
You will get your money back from 1 to 5 business days.
ok, just I want to sure about the payment
I totally understand you! You will definitely get your refund from Shein!
they will pay me back on my account?
The refund is normally back to your Shein wallet.
thank you very much
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