Updated: March 23, 2023
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by Thomas Johnson
Tech Expert & Writer
535 resolved issues

I can access my iphone and its only displaying accessibility shortcut

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Did you try to do anything to fix it yourself?

Customer Replay

im locked out i can only tripple tap on the side buton and when i do that it displaying Accessibility shortcuts which are assitive touch, classic invert etc but after that the screen is not sensitive to my touch its like frozen from there

And is there any message on the phone screen?

Customer Replay

The screen is locked buy there is a 1 missed called that i could not answer because the phone is not touch sensitive and also another notification from settings of which i can not open

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Got it.
Try restarting it normally by simultaneously holding the Side button and Volume up/down. If your touchscreen is still responsive enough to swipe the Slide to power off the slider, swipe it.

Customer Replay

Its giving me the option but wont allow touch screen to turn it off

Got you, then let's try a force restart, for this I need to know the model of your iPhone, Flo

Customer Replay

its iphone13


Got you, thanks

  1. Step 1: Press and quickly release the Volume up button.
  2. Step 2: Press and quickly release the Volume down button.
  3. Step 3: Press and hold the Sleep/wake button until you see the Apple logo.
Customer Replay

Which one is the sleep?wakw button?

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The one on the right

Customer Replay

oh i know

Customer Replay

Thanks its on and back to normal.  i appreciate this service a lot.

Glad to assist, *****!
Is there anything else I can do for you today?

Customer Replay

No thats all for today. Thank you!

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Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!

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