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I can access my iphone and its only displaying accessibility shortcut
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Did you try to do anything to fix it yourself?
im locked out i can only tripple tap on the side buton and when i do that it displaying Accessibility shortcuts which are assitive touch, classic invert etc but after that the screen is not sensitive to my touch its like frozen from there
And is there any message on the phone screen?
The screen is locked buy there is a 1 missed called that i could not answer because the phone is not touch sensitive and also another notification from settings of which i can not open
Got it.
Try restarting it normally by simultaneously holding the Side button and Volume up/down. If your touchscreen is still responsive enough to swipe the Slide to power off the slider, swipe it.
Its giving me the option but wont allow touch screen to turn it off
Got you, then let's try a force restart, for this I need to know the model of your iPhone, Flo
its iphone13
Got you, thanks
- Step 1: Press and quickly release the Volume up button.
- Step 2: Press and quickly release the Volume down button.
- Step 3: Press and hold the Sleep/wake button until you see the Apple logo.
Which one is the sleep?wakw button?
The one on the right
oh i know
Got you
Thanks its on and back to normal. i appreciate this service a lot.
Glad to assist, *****!
Is there anything else I can do for you today?
No thats all for today. Thank you!
Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!
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