I bought a used Ipad
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Are you referring to the passcode on the iPad?
Nice to meet you , too Not only passcode...
What else?
When I connect iTunes to the iPad, it takes me to the window with the iCloud address and password. I don't know this and I can't go any further
Is there a way to create new iCloud account?
Yes, but first, I should remove the old address, which I don't know
To delete an iCloud account without entering the password can follow these simple steps:
Open the Settings and press on iCloud.
When you tap on the iCloud option, you will be asked for the password.
Press 'done' after entering the random number.
Tap on OK and then Cancel.
It doesn't work because I don't have the entry code at the starting address. I don't have access to the settings. Again, I bought a used Ipad, the seller didn't give me access codes, and now it doesn't answer the phone at all
Okay, you can factory reset it, is that okay?
That, will be fine
I saw some programs on the net that clear iCloud and I can do a factory reset with them. These programs are paid. Is there anything that is free
Does the iPad have a Home button?
Jes
Press and hold both the "Home" and the "Top" buttons at the same time.
Keep holding them until you see the recovery-mode screen.
After that, you will see the option to "Restore" or "Update", choose Restore.
I know that way to get to iTunes
What do you mean?
It is ok, wait foe a momment...I would like to sand you a Picture
Sure.
Waiting for update and restore
Good.
now I am at verifying restore
Okay.
just a little bit
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That is the problem...
It does not accept my address and password
Can you contact the person from who you bought the iPad and ask for it?
he doesn't answer the phone at all
Unfortunately, there is no other way out.
I saw some programs on the net that clear iCloud and I can do a factory reset with them
Do you agree with them...Is it possible?
I am not sure about those programs as we are not familiar ith them, but you can try if you wish.
Cannot guarantee anything as of now.
Thank you for your Time ! By.
Always welcome!
Do you have any additional questions I can help you with?
No thank you
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