I bought a Fitbit Inspire HR watch in San Diego Airport

I failed to synchronize it with the Fitbit application purchased from the Microsoft Store. Is there a Service Center in Israel that can help me?

Jake Jeong

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Jake Jeong

Nice to meet you, *****!
In what city you are living?

Customer Replay

Tel Aviv
I bought a Fitbit Inspire HR watch in San Diego Airport. I failed to synchronize it with the Fitbit application purchased from the Microsoft Store. Is there a Service Center in Israel that can help me? Thank you in advance.

Jake Jeong

In Israel is no official service, unfortunately.
Maybe you can tell me what the problem happens?

Customer Replay

Such, what I can do to have my Inspire HR operative? Even as clock.

Jake Jeong

Did you see any errors?

Customer Replay

When I try to pair the BL from Inspire HR in the Fitbit App appear only Fitbit Charge 4

Jake Jeong

Ok, if you choose Fitbit Inspire HR, what is going on?

Customer Replay

Inspire HR is not present on the application types

Jake Jeong

What device do you use for sync?

Customer Replay

A PC with Windows 10

Jake Jeong

I believe this problem is because of an unsupported device.
Your device support IOS and Android, so please download the app and try to sync with this device.

Customer Replay

I want to use my PC and not my smartphone

Jake Jeong

But model Fitbit Inspire HR is not supported on Windows PC.

Customer Replay

Maybe this is the problem !!!!!!!! Such I need to download the application in my Android and to do the syncro with Inspire HR?

Jake Jeong

Yes.

Customer Replay

Thank you very much.