Created: November 28, 2022

I bought a Fitbit Inspire HR watch in San Diego Airport

I failed to synchronize it with the Fitbit application purchased from the Microsoft Store. Is there a Service Center in Israel that can help me?
Last Edit: January 6, 2023
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Jake Jeong
Jake Jeong Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Jake Jeong
Jake Jeong Tech Expert & Writer
Nice to meet you, *****!
In what city you are living?
Customer Reply
Tel Aviv
I bought a Fitbit Inspire HR watch in San Diego Airport. I failed to synchronize it with the Fitbit application purchased from the Microsoft Store. Is there a Service Center in Israel that can help me? Thank you in advance.
Jake Jeong
Jake Jeong Tech Expert & Writer
In Israel is no official service, unfortunately.
Maybe you can tell me what the problem happens?
Customer Reply
Such, what I can do to have my Inspire HR operative? Even as clock.
Jake Jeong
Jake Jeong Tech Expert & Writer
Did you see any errors?
Customer Reply
When I try to pair the BL from Inspire HR in the Fitbit App appear only Fitbit Charge 4
Jake Jeong
Jake Jeong Tech Expert & Writer
Ok, if you choose Fitbit Inspire HR, what is going on?
Customer Reply
Inspire HR is not present on the application types
Jake Jeong
Jake Jeong Tech Expert & Writer
What device do you use for sync?
Customer Reply
A PC with Windows 10
Jake Jeong
Jake Jeong Tech Expert & Writer
I believe this problem is because of an unsupported device.
Your device support IOS and Android, so please download the app and try to sync with this device.
Customer Reply
I want to use my PC and not my smartphone
Jake Jeong
Jake Jeong Tech Expert & Writer
But model Fitbit Inspire HR is not supported on Windows PC.
Customer Reply
Maybe this is the problem !!!!!!!! Such I need to download the application in my Android and to do the syncro with Inspire HR?
Jake Jeong
Jake Jeong Tech Expert & Writer
Yes.
Customer Reply
Thank you very much.
Jake Jeong
Jake Jeong Tech Expert & Writer
You are welcome.
Is there anything else I can do for you today?
Customer Reply
For Android I need to by the Fitbit app or it is free of charge?
Jake Jeong
Jake Jeong Tech Expert & Writer
It's free.
Customer Reply
OK and thank you for the info provided. Best Regards, *****
Jake Jeong
Jake Jeong Tech Expert & Writer
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime.
I am so pleased to see your issue got resolved!

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