Updated: April 02, 2023
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by Jake Jeong
Tech Expert & Writer
1008 resolved issues
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Tablets, Gadgets, Apps, Smart TV issues

I bought a Fitbit Inspire HR watch in San Diego Airport

I failed to synchronize it with the Fitbit application purchased from the Microsoft Store. Is there a Service Center in Israel that can help me?

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Nice to meet you, *****!
In what city you are living?

Customer Replay

Tel Aviv
I bought a Fitbit Inspire HR watch in San Diego Airport. I failed to synchronize it with the Fitbit application purchased from the Microsoft Store. Is there a Service Center in Israel that can help me? Thank you in advance.

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In Israel is no official service, unfortunately.
Maybe you can tell me what the problem happens?

Customer Replay

Such, what I can do to have my Inspire HR operative? Even as clock.

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Did you see any errors?

Customer Replay

When I try to pair the BL from Inspire HR in the Fitbit App appear only Fitbit Charge 4

Ok, if you choose Fitbit Inspire HR, what is going on?

Customer Replay

Inspire HR is not present on the application types

What device do you use for sync?

Customer Replay

A PC with Windows 10

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I believe this problem is because of an unsupported device.
Your device support IOS and Android, so please download the app and try to sync with this device.

Customer Replay

I want to use my PC and not my smartphone

But model Fitbit Inspire HR is not supported on Windows PC.

Customer Replay

Maybe this is the problem !!!!!!!! Such I need to download the application in my Android and to do the syncro with Inspire HR?

Customer Replay

Thank you very much.

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You are welcome.
Is there anything else I can do for you today?

Customer Replay

For Android I need to by the Fitbit app or it is free of charge?

It's free.

Customer Replay

OK and thank you for the info provided. Best Regards, *****

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime.
I am so pleased to see your issue got resolved!

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