Updated: March 23, 2023
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by Anton Hrytsaienko
Tech Expert & Writer
619 resolved issues
Verified Expert in:
Tablets, Apps, Windows issues

I am trying to call a Tennessee number with a Passcode

I get a voice note telling me Tennessee calling is not available. I am using Talkatone. What other apps can I try where I only need to be connected to wifi to make a call and not use my munites?

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Do the number you're trying to call has any messenger like Viber, What's Up?

Customer Replay

***** then it comes with a Passcode

Also, feel free to reply with any additional details you think are necessary.

Customer Replay

It's a private number for limited people.

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Got it
It's not on WhatsApp
There should be some messenger he use, maybe, Facebook

Customer Replay

I've also tried conference call and it doesn't work there either.

What is your mobile provider?

Customer Replay


Got it
What is your mobile phone model?

Customer Replay


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I meant Samsung or Huawei or else

Customer Replay

Huawei sorry🤭


Got it
Let's check whether the wi-fi calling is on in your settings

  1. Choose Settings from your handset menu
  2. Tap Mobile Network and then choose Call settings
  3. Choose Wi-Fi calling
  4. Tap the greyed-out Wi-Fi Calling button, and then set Mode as Wi-Fi Preferred

Please let me know once you done it

Customer Replay

I'm on my phone now. Hope I don't lose this chat while going to settings.

And what kind of plan do you use at MTN: prepaid or contract?

Customer Replay


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Ok, then the charges for making calls are the same as the call rates on your selected price plan.

Customer Replay

But I'm looking for an app that will allow me to make calls using wifi like talkatone or something.
I've tried talkatone and I am able to make calls to other US countries but not Tennessee.


Customer Replay

Thank you very much for your help. Appreciate it🙏🏾

I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

Customer Replay

No thank you. That will be all.

*****, thank you for reaching out. Please let me know if you have any other questions and I'll be happy to clarify them for you! Have a nice one!

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