
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****

Nice to meet you, *****!
Do the number you're trying to call has any messenger like Viber, What's Up?
Do the number you're trying to call has any messenger like Viber, What's Up?
Customer Reply
***** then it comes with a Passcode

Also, feel free to reply with any additional details you think are necessary.
Customer Reply
It's a private number for limited people.

Got it
It's not on WhatsApp
There should be some messenger he use, maybe, Facebook
It's not on WhatsApp
There should be some messenger he use, maybe, Facebook
Customer Reply
I've also tried conference call and it doesn't work there either.

What is your mobile provider?
Customer Reply
MTN

Got it
What is your mobile phone model?
What is your mobile phone model?
Customer Reply
*****

I meant Samsung or Huawei or else

Got it
Let's check whether the wi-fi calling is on in your settings
1. Choose Settings from your handset menu
2. Tap Mobile Network and then choose Call settings
3. Choose Wi-Fi calling
4. Tap the greyed-out Wi-Fi Calling button, and then set Mode as Wi-Fi Preferred
Please let me know once you done it
Let's check whether the wi-fi calling is on in your settings
1. Choose Settings from your handset menu
2. Tap Mobile Network and then choose Call settings
3. Choose Wi-Fi calling
4. Tap the greyed-out Wi-Fi Calling button, and then set Mode as Wi-Fi Preferred
Please let me know once you done it
Customer Reply
I'm on my phone now. Hope I don't lose this chat while going to settings.

And what kind of plan do you use at MTN: prepaid or contract?
Customer Reply
Prepaid

Ok, then the charges for making calls are the same as the call rates on your selected price plan.
Customer Reply
But I'm looking for an app that will allow me to make calls using wifi like talkatone or something.
I've tried talkatone and I am able to make calls to other US countries but not Tennessee.
I've tried talkatone and I am able to make calls to other US countries but not Tennessee.

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textfree.us
techforpc.com
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Customer Reply
Thank you very much for your help. Appreciate it🙏🏾

I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
Customer Reply
No thank you. That will be all.

*****, thank you for reaching out. Please let me know if you have any other questions and I'll be happy to clarify them for you! Have a nice one!
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