Updated: March 21, 2023
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by Samanta Jones
Tech Expert & Writer
498 resolved issues

I am the owner of gmail id *****@gmail.com

author

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

author

Nice to meet you, *****!
Please describe your request with as many details as possible for me to get the whole picture of the situation.

Customer Replay

by a wrong manupilation i have lost some mails.
can we recover same ?

author

Yes, sure
When it was?

Customer Replay

yesterday

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author

Point taken
Did you delete these mails?

Customer Replay

i think it happened by mistake
all mails from 4 to 29 nov

author

Do you use Gmail app?

image

Customer Replay

no

author

I got this point

Customer Replay

is it possible to recover the mails

banner 6
author

I will do my best to solve your problem

Customer Replay

thanks load

Customer Replay

we are a travel agent and we absolutely need the mails lost

author

Okay, don't worry
Follow this instruction, please:

  1. At the top left, tap Menu.
  2. Tap Trash.
  3. Tap the letter or photo next to the messages you want to recover.
  4. At the top right, tap More.
  5. Tap Move to.
  6. Choose where you want to move the messages to, like your inbox.


If something is unclear, let me know!

Customer Replay

the trash is empty

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author

Are you sure?

Customer Replay

yes

author

Can you please try to log out and log into your account and try to do it again?

Customer Replay

ok

author

Keep me update

Customer Replay

still same
trash empty

author

I got this point!
Tell in more detail. Did you have these letters and what did you do with them? Deleted or something else?

Customer Replay

yes
wait

author

Yes, sure

Customer Replay

i found them in my folder all mails
just need to move them to inbox
is there a way to do it all instead of one by one

author

Follow this instruction, please!
Select an email message. Drag and drop it into a folder. Note: To move more than one email, select an email, hold down the Shift key and select other messages, and then click, drag, and drop them into a folder.
Keep me apprised

Customer Replay

ok

Customer Replay

yes perfect

author

That's great!

Customer Replay

thanks a lot for your assistance

author

Do you have any additional questions I can help you with?

Customer Replay

no ok
have a nice day

author

I am so pleased to see your issue got resolved!

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498 resolved issues
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