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I am the owner of gmail id *****@gmail.com
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Please describe your request with as many details as possible for me to get the whole picture of the situation.
by a wrong manupilation i have lost some mails.
can we recover same ?
Yes, sure
When it was?
yesterday
Point taken
Did you delete these mails?
i think it happened by mistake
all mails from 4 to 29 nov
Do you use Gmail app?
no
I got this point
is it possible to recover the mails
I will do my best to solve your problem
thanks load
we are a travel agent and we absolutely need the mails lost
Okay, don't worry
Follow this instruction, please:
- At the top left, tap Menu.
- Tap Trash.
- Tap the letter or photo next to the messages you want to recover.
- At the top right, tap More.
- Tap Move to.
- Choose where you want to move the messages to, like your inbox.
If something is unclear, let me know!
the trash is empty
Are you sure?
yes
Can you please try to log out and log into your account and try to do it again?
ok
Keep me update
still same
trash empty
I got this point!
Tell in more detail. Did you have these letters and what did you do with them? Deleted or something else?
yes
wait
Yes, sure
i found them in my folder all mails
just need to move them to inbox
is there a way to do it all instead of one by one
Follow this instruction, please!
Select an email message. Drag and drop it into a folder. Note: To move more than one email, select an email, hold down the Shift key and select other messages, and then click, drag, and drop them into a folder.
Keep me apprised
ok
yes perfect
That's great!
thanks a lot for your assistance
Do you have any additional questions I can help you with?
no ok
have a nice day
I am so pleased to see your issue got resolved!
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