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I am getting an E1 error on my new bike
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
What is the model of your bike?
SF-RB4850
Thanks
It may be a few reasons why it is showing it:
Check if the motor wires are plugged in or check if the motor is stuck.
Check if the cables are damaged. This can cause a short circuit.
How do I know if the motor is stuck?
Can you push the pedals?
The cables are fine and i can push the pedals
Ok, then please reconnect all cables and restart the bike.
That worked, I restarted it after I unplugged it and plugged it back in
Great!
Is there anything else I can do for you today?
Well thank you for your assistance, have a good rest of your day.
You are welcome! Thanks!
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