Updated: March 30, 2023
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by Thomas Johnson
Tech Expert & Writer
535 resolved issues

I am dangerously low on space

author

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

author

Nice to meet you, *****!

Customer Replay

Same here

author

*****, can you please explain the issue in detail?

Customer Replay

My phone says I am dangerously low on space.

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author

Ok, got it.
What phone do you have?

Customer Replay

Galaxy j3

image

author


Have you tried rebooting it?

Customer Replay

no

author

Try rebooting it

Customer Replay

ok

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author

And tell me the results

Customer Replay

I rebooted it and now it just comes up with the regular icons.

author

Is the error gone already?

Customer Replay

yes

Customer Replay

This keeps happening, though.

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author

*****, would you mind quoting this message?
It would help us a lot.

Customer Replay

Do you mean just repeat that this keeps happening?

author

I mean what kind of text the phone shows you
Are we talking about RAM or device memory?

Customer Replay

I'm sorry, but I don't know the difference. The text shows my files then the message about being dangerously low on space.

author

Okay, thanks for the information!
It's okay)
*****, do you have any apps on your phone that you don't use?

Customer Replay

Yes, but I don't know how to get rid of them.

author

*****, do these steps, please:

  1. From a Home screen, swipe up or down from the center of the display to access the app's screen.
  2. Navigate Settings Settings > Apps.
  3. Tap the appropriate app.
  4. Tap UNINSTALL.
  5. Tap OK.

Is everything clear with the provided instruction?

Customer Replay

I'm trying to disable gallery but when I push force stop it says it may cause errors

author

No, it's better not to turn off the gallery
This is a system application
*****, do you have a lot of pictures?

Customer Replay

No. I'm now trying to force stop My Files.

author

This is also a system applicationL
*****, please tell me, have you downloaded any applications?

Customer Replay

Yes, expensify.

author

Do you use it?

Customer Replay

Yes. How about SIM toolkit?

author

Please look for the applications you downloaded and do not use

Customer Replay

How about email home?

author

*****, do you use it?

Customer Replay

I use my email, yes

author

If not, delete it.

Customer Replay

I'll leave it.

author

Are you about this chat room?

Customer Replay

No.

author

Will you leave email home?

Customer Replay

Yes

author

ok, you can delete it.

Customer Replay

Can I still access my email on my phone?

author

You can do it using browser

Customer Replay

ok

Customer Replay

can i delete samsung members v1

author

Look for more apps that you can uninstall, you need to free up space on your phone.
Yeah, you can try

Customer Replay

I'm down to bare bones on my apps

author

Is there still an error?

Customer Replay

Not yet.

author

Ok, noticed.
Do one more action please
Open Apps > Settings > Storage.
From the Internal Storage or the SD Card section, view the remaining space (under Available) and tell me what you see.

Customer Replay

When I press storage, nothing under available comes up. I hit storage and pressed clean now. It now says 100 mb has been cleared.

Customer Replay

It also says available space 3.6 GB. Is that good?

author

Try restarting your phone again and see if you get the error

Customer Replay

ok

author

Keep me posted!

Customer Replay

I am not getting the message.

author

Good!
You don't get a code?

Customer Replay

No, no code

author

I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

Customer Replay

No, thanks for fixing it, Thomas!

author

We are glad that you have resolved your issue using Howly!

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