Updated: March 30, 2023
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by Jolene Haston
Tech Expert & Writer
497 resolved issues
Verified Expert in:
Smartphones, Apps, 4G/5G issues, Mac issues

I am currently trying to connect my Wii to wifi

I keep getting error code 51330
author

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

author

Nice to meet you, *****!
Please, Check your network's settings to ensure you're using the correct wireless password.
Make note of both the wireless password and security type. Both need to be entered correctly into the Wii Settings.

Customer Replay

The password is correct. I tried all of the security types. None have worked

author

I see, then please Power cycle your router and modem, and then try again.

Customer Replay

Okay doing that now

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Customer Replay

My router is currently turning back on
My Wii is still not connecting and showing the same error

author

Ok, try to change your router's channel setting to 1 or 11

Customer Replay

How do I do that

author

You need to access the router setting page. Please provide me with the model.

Customer Replay

Will this mess up anything else connected to my router

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Customer Replay

It says ARRIS model TG1682G

image

author


Thanks
To login to Arris TG1682G Router, Open your web browser and type the default IP Address 10.0.0.1 in the address bar
You should now see the router login page with 2 text fields where you can type a username and a password
The default username for your Arris TG1682G router is admin and the default password is password

Customer Replay

Done

author

Type-in the username & password, hit "Login" and now you should see the Arris TG1682G router control panel

Customer Replay

Okay

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author

Look for - Gateway (found in the left hand side menu bar) , and click on it
Look for - Connection (found in the left hand side menu bar) , and click on it
Look for - WiFi (found in the left hand side menu bar), and click on it

Customer Replay

Okay
I'm waiting for further instructions

author

Have you found it?
Oh, ok

Customer Replay

I don't see where to change my router settings to 11 but I'm at the page you told me

author

Do your settings look like this:?

Customer Replay


Visitor uploaded: Image.jpg
Type: image/jpeg
Size: 3060748

author

Thanks, for the screenshot
Please click more at the top right

Customer Replay

Done
Do you want to see that to

author

Yes, please

Customer Replay

Visitor uploaded: Image.jpg
Type: image/jpeg
Size: 3217623
Visitor uploaded: Image.jpg
Type: image/jpeg
Size: 3323447

author

Click edit for the 2,4 GHz network

Customer Replay

Done

author

From there change Channel from Auto to 1.

Customer Replay

Done
Hit save

Customer Replay

Okay done. Loading

author

Great, for the 5GHz network set Channel to 11

Customer Replay

That is not an option. The lowest is 36

author

OK then set it to 36

Customer Replay

Okay
Done
Done
Okay done
Sorry my phone fritzed

author

No worries, good
Please send me a screenshot, after you press Edit for 2,4Ghz network.

Customer Replay

Visitor uploaded: Image.jpg
Type: image/jpeg
Size: 2603457

author

Set Channel Bandwith to 20/40
Mode to 802.11b
And hit Save

Customer Replay

Done
It works now!

author

Oh, great!
Have we resolved your issue?

Customer Replay

Yes

author

Great!
Is there anything else I can do for you today?

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Our expert Jolene is online and ready to resolve your issues
497 resolved issues
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