Hello, thank you for using Howly, my name is Vitalii. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
nice to meet you too
Does it send the code to your phone or phone NUMBER exactly?
Thanks!
yes it will send the code to my old phone which is broken and i cannot access
I mean does it send the code to your Gmail app or to your phone number via SMS? Which of these two methods is used?
sms with my phone number
Okay then, you can get the SIM card from your broken phone and insert in to another phone in order to receive the code
okay i am attempting to do that
Thanks!
After you have inserted the SIM card, you need to tap on "Send code" again
does phone brand matter? ive swapped the sim cards on a different phone but i am not getting any messages
No, the phone brand doesn't matter. Have you tried to resend the code?
yes but ive been locked out and have to wait 7 minutes
Please, wait for 7 minutes and send it again, lost while you're locked, I suggest you to reboot your phone
it worked
Got you
thank you very much
You're welcome!
Glad to help you!
Is there anything else I can do for you today?
no, you solved my issue
thank you very much
You're welcome again!
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