How do I put a pin number in my sky box

Nice to meet you, *****!

Please, follow the instructions below using your Sky remote:

1. Press Setup
2. Scroll up/down and select Parental Control
3. Scroll up/down and select Change PIN
4. Enter your New 4 digit PIN (as you enter the numbers, the dashes will change to asterisks. Use the left arrow if you make a mistake or the go back button to start again)

Is everything clear with the provided instruction?

What options do you see in Parental Control?

And what do you see when you select "change pin"?

Is it the only option?

OK, got you
We can try another way then
Please, follow the instructions below:

1. go to go.sky.com
2. Sign in to your account
3. click ‘Sky apps’
4. click ‘Sky Go’
5. click ‘Managing devices and settings’
6. click ‘PIN’
7. choose if you want to set a Sky TV or Sky Device PIN then follow the instructions.