
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****

Nice to meet you, *****!
Can you specify the brand and the model of your phone, please?
Can you specify the brand and the model of your phone, please?

Do you mean that you don't hear any sounds on that phone?
Customer Reply
no ringing when someone calls

Ok, got it
Please, try this way:
Go to Settings > Sounds (or Settings > Sounds & Haptics), and drag the Ringer and Alerts slider back and forth a few times.
Please, try this way:
Go to Settings > Sounds (or Settings > Sounds & Haptics), and drag the Ringer and Alerts slider back and forth a few times.
Customer Reply
It didn't work

Please clarify, do you mean that you do not hear the sound at all?
Customer Reply
yes

Got it
Can you check, if your iPhone is in ring mode by the Ring/Silent switch towards the screen? You'll find this switch on the top-left side of your iPhone, above the volume buttons.
Can you check, if your iPhone is in ring mode by the Ring/Silent switch towards the screen? You'll find this switch on the top-left side of your iPhone, above the volume buttons.
Customer Reply
It’s not exactly a button.I see what you’re talking about but it doesn’t do anything when I push it it is red

Would be really helpful if you could provide me with a screenshot.
Customer Reply
how
It either was open and I closed it
It either was open and I closed it

Customer Reply
It was on silent mode now it is ringing. Thank you for all your help

Is there anything else I can do for you today?
Customer Reply
Not yet lol. This is my first iPhone and it’s pretty complicated to learn

Well, if you will have any questions, don't hesitate to ask!
Customer Reply
ok thank you

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime.
We are available 24/7, you can refer your questions anytime.
Customer Reply
ok thanks again

Thank you! Have a nice day!
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