Updated: March 28, 2023
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by Mykola Hezhoian
Tech Expert & Writer
488 resolved issues

how do I get to my ringer and all to do with my phone?

It isn’t ringing

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Can you specify the brand and the model of your phone, please?

Customer Replay

iphone 11


Do you mean that you don't hear any sounds on that phone?

Customer Replay

no ringing when someone calls

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Ok, got it
Please, try this way:
Go to Settings > Sounds (or Settings > Sounds & Haptics), and drag the Ringer and Alerts slider back and forth a few times.

Customer Replay

It didn't work

Please clarify, do you mean that you do not hear the sound at all?

Customer Replay


Got it
Can you check, if your iPhone is in ring mode by the Ring/Silent switch towards the screen? You'll find this switch on the top-left side of your iPhone, above the volume buttons.

Customer Replay

It’s not exactly a button.I see what you’re talking about but it doesn’t do anything when I push it it is red

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Would be really helpful if you could provide me with a screenshot.

Customer Replay

It either was open and I closed it

Can you please, open the picture below and make sure, that all switches are on, the sound bar toggle is at least in the middle and that you have a ringtone?


Customer Replay

It was on silent mode now it is ringing. Thank you for all your help

Is there anything else I can do for you today?

Customer Replay

Not yet lol. This is my first iPhone and it’s pretty complicated to learn

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Well, if you will have any questions, don't hesitate to ask!

Customer Replay

ok thank you

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime.

Customer Replay

ok thanks again

Thank you! Have a nice day!

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