Updated: June 05, 2023
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by Thomas Johnson
Tech Expert & Writer
535 resolved issues

How do I get my Garmin venu Sq watch to work.

why is my watch face black and can’t sync after charging

Short summary:

  1. Locate the A button on your device. It is usually the first button or the one labeled as the action button.
  2. Press and hold the A button for approximately 15-20 seconds. This will shut off the device.
  3. After the device is completely turned off, release the A button.
  4. Wait for a few moments, and then turn the device back on by pressing the power button or any other designated button.
  5. Check if the clock is displaying correctly now.

Hello, thank you for using Howly.
What troubleshooting have you done so far?

Customer Replay

nothing don’t remember how I was instructed to get it to work the last time I did this

Got you!
Try shutting it off by holding the A button for about 15-20 seconds, please.

Customer Replay

Which one is the a button? Is it the first one?

A - stands for action button


Customer Replay

I finally got the clock to display

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Customer Replay

Yes, that’s the one I did and now everything seems to be working
Thank you very much

You are always welcome.
I am so pleased to see your issue got resolved!

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