Updated: May 03, 2023
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by Henry Miller
Tech Expert & Writer
581 resolved issues

How do I enable com.google.android.documentsui in android

I havean samsung phone and on installing some software it corrupted a system value of com.google.android.documents. I am now getting notifications from other software asking me to enable this value. I have tried to reinstall the app and to change its value without success

Short summary:

  1. f you see a notification asking you to enable com.google.android.documentsui while trying to install an app, try clicking on it to see if it provides any options to enable it.
  2. If you cannot click on the notification, open Settings > Apps on your Android device.
  3. Find the Options button and click on it.
  4. Choose Reset app preferences.
  5. This should resolve the issue.

Hello, thank you for using Howly.
Could you provide the screenshot of the notification you are getting?

Customer Replay

I am not sure of how to take a screen shot as its a new phone

To take a screenshot on your Samsung Android device:

  1. Open the screen that you want to capture.
  2. Depending on your phone:
  • Press the Power and Volume down buttons at the same time.
  • If that doesn’t work, press and hold the Power button for a few seconds. Then tap Screenshot.
Customer Replay

still trying
Im sorry. It comes up as a notification and only shows for 1-2 seconds. It says 'Please enable com.google.android.documentsui

Can you click on that notification when it comes up?

Customer Replay

No, it doesnt allow key entry

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At what step do you see this notification? When you open any specific app or something else?

Customer Replay

The software displays a message stating that it needs a specific directory to be selected. when you press OK the screen clears and then displays the notification.
I'm sorry, I should have told you I'm trying to install software called Smart Audiobook player

So this message appears when you try to install this specific App on your Samsung phone?

Customer Replay

I have used this software for years and tried to reinstall it when this problen arose.
The sequence of events is the problem came up, I deleted the Book program and tried to reinstall it

Noted. Just to clarify, the error appears when you try to install this one specific App, right?

Customer Replay

No, It affects a second app without displaying the notification. This software does not respond tp keyboard input
Both software install ok but the problen arises when trying to change settings

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What settings you are trying to change, please?
In the App, you mean?

Customer Replay

In the software that displays the notification it states that it needs a root directory to be nominated. when you press ok in preparation to nominating the directory it shows the notification

And all this happens with the app called Smart Audiobook player?

Customer Replay


Noted. Just to clarify, any other App works okay on your device, right? Social media, Youtube, anything like this?

Customer Replay


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Top answer

*****, please try to follow these steps on your device:

  1. Open Settings > Apps
  2. Find the Options button - click on it.
  3. Choose - Reset app preferences
Customer Replay

That seemed to work. Its going to take me a while to check if it affected other apps but at this point I would say you got it right.

I am glad I was able to help, *****!
Please check it, it should work though. In case the same error appears - do let us know, we are online 24\7!

Customer Replay

Thank you very much. Ive been pulling my hair out for hours

I am so pleased to see your issue got resolved!

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