Updated: March 24, 2023
Was it helpful?
by Pavlo Mykytas
Tech Expert & Writer
1142 resolved issues
Verified Expert in:
Networks, Tablets, Computers, Windows issues

How do I clear -Cannot see other content because of how your account is set up on NBA2k23

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Can you please tell me where do you have that error?

Customer Replay

on NBA2k23

Is it possible for you to send me a screenshot?
To attach your screenshot to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have to choose an image and confirm sending.

Customer Replay

Visitor uploaded: image.jpeg
Type: image/jpeg
Size: 2530029

banner 3

Press the Xbox button  to open the guide.
Select Profile & system > Settings > Account > Privacy & online safety > Xbox privacy.
Select the Child, Teen, or Adult default settings, or customize your settings by selecting View details & customize.

Customer Replay

Yes I’ve done that —

Have you restarted your Xbox afterwards?


Customer Replay


Please try this :
Sign in to your Microsoft account at Xbox.com.
Select your gamertag, and then select the More actions button Ok
Select either the Xbox Series X|S, Xbox One, and Windows 10 devices Online Safety tab or the Privacy tab.
Review the current settings and update any that you want to change, and then select Submit to save the changes.
Quick note :
Note You must select Submit at the bottom of the page before leaving or switching to another tab. If you don't submit the changes before you move to the other tab, your changes won't be saved.

Customer Replay


banner 6

Let me know how it goes!

Customer Replay

One moment

If the changes will be saved, and not activated on your Xbox please make sure to sign out and back in on your Xbox.

Customer Replay

it worked

Glad to hear that!

Customer Replay

will it sync my saved data ?

banner 9

If you hade previous save data stored, it should.

Customer Replay

Ok thank you

Is there anything else I can do for you today?

Get answers until you're satisfied
14 verified experts are online now
Expert's Assistant
Ask your question here
Share on:
Copy to clipbord
Was it helpful?
Howly expert is ready to help you with your Console problem

No comments yet...

What about starting a discussion? Be the first to share your thoughts!

Write a comment

We use cookies to improve your browsing experience on our site, show personalized content and targeted ads, and analyze site traffic.
More info