Hello, thank you for using Howly.
In order to resolve the issue, please, do the following:
this is the issue though, the choose where to get apps option isn't there
What Windows do you have?
i believe its windows 11
its a brand new laptop
Can you tell me the model, please?
HP pavilion x360
the model number is 14-dy0520sa if that helps
Appreciate the details
Okay, let's try enabling the Developer Mode.
Developer Mode is a policy that allows you to lift the original system restrictions to install certain apps on Windows 11.
of course lol i just don't know what you need, not techy at all lol
okie dokie how do i do that lol
Once you complete the steps, Windows 11 will be open to receive Microsoft Store apps from any source.
Let me know if there are any issues, please :)
ok one sec let me try this
nah it's still directing me to get apps from the store xD
Did you enable the developer mode?
yep it's on but still won't let me download anything external
What are you trying to install?
it comes up recommending that i change my app recommendation settings but then that option doesn't exist
i'm trying to download steam, discord and google chrome and none are working lol
Okay, thank you!
Do you know how to take a screenshot on your device?
yep! what do you need?
Great! So you know something at technology, *****😄
Please, go to Settings > Apps > Apps & features and take a screenshot of what you see.
To attach your screenshot to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have to choose an image and confirm sending.
hahaha true!
Visitor uploaded: apps.png
Type: image/png
Size: 108630
did that work?
Visitor uploaded: app-settings.png
Type: image/png
Size: 102722
and then when i enter the app settings its this that i see
so the change app recommendation bit isn't there
Okay, noted.
Let's check the version of Windows.
Visitor uploaded: windows-info.png
Type: image/png
Size: 94559
Thank you!
no probs lol
I see! Just as I suspected, your device runs in Windows S mode. Let's switch out from it.
ok!
AHHH it worked!!
thank you so much for your help!! <3
Great!
You are most welcome, ***** <3
Thank you very much for your cooperation!
so happy that took way too long of me messing around by myself before contacting you lol
thank you!
You are welcome, once again! It was a pleasure working with you
thank you! bye!
Goodbye!
Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!
same to u!
Appreciate it :)
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