Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Could you please specify both the brand and the model of your device?
iPad 6th generation
Software Version: 15.7
Ok, could you tell me the model of the device you trying to connect to your iPad?
Garmin Approach R10
Where do I find the model number?
It says M/N: AO3985 on the back
I got only 10 min then Ill be gone for 30
This device is not showing in the list?
Its showing but says not connected
but it is connected in the bluetooth menu
On the device you mean?
Yes on the iPad bluetooth connections
Do you mean it's connected on the iPad but not on the device?
If I open the wifi connections on the iPad it is connected and works well with playing the Garmin Home Tee Hero ... all good .. till I open E6 and this app says it is not connected
It says Gamin device not found
On your iPad?
Yes
Please unpair it on the iPad.
Im trying to add a device but its already there so ..
Follow the instructions on the screen.
Where is there an option to drop the device?
Unpair you mean?
yes Unpair
ok done
After that please try
Same issue... I have done this move 3 times the last few days
Please tell me again which error it shows?
Garmin device not found
is flashing on the screen
oh wow I just got it connected .. The E6 app in settings on my iPad had the bluetooth setting off.
Ok, so it's connected with Bluetooth and connected to the app also right?
Now it is showing as connected
Hah, yea that's probably the reason for it.
So it's connected right now yes?
Wow that was dumb
yes seems all good now Ill have to hit a ball now and see
Of course, please let me know the result.
Give me a couple min
Of course.
Works perfect Thanks
Great!
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
No all is good Thanks for your time
You are welcome!
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