Updated: May 11, 2023
Was it helpful?
by Denys Kashnytskyi
Tech Expert & Writer
326 resolved issues

Hi, do I need to buy a plan for my machine to work?

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Can you specify the machine we are talking about?

Customer Replay

It's an ifit treadmill sorry

Thank you.
Could you please tell me when and how did the problem occur?

Customer Replay

I bought it today and tried to use it but the belt won't move

banner 3

Ok, please, provide me with a model of your iFit treadmill.

Customer Replay

It's a Pro-Form CC 300


Do you need the model number?

Customer Replay

No, that will do.

Ok thank you

Customer Replay

Do you have the iFit app on your phone?

banner 6
Customer Replay

Have you connected your machine to your App?

Customer Replay

Ok, good.
Do you have a Bluetooth button on your machine's panel?

Customer Replay

Press and hold it till the indicator blinks green, and you will see zeroes on display.

banner 9
Customer Replay

Ok, try the belt now.

It works
Thank you so much :)

Customer Replay

I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

No that was all
Thank you

Customer Replay

I am so pleased to see your issue got resolved!

Get answers until you're satisfied
14 verified experts are online now
Expert's Assistant
Ask your question here
Share on:
Copy to clipbord
Was it helpful?
Howly expert is ready to help you with your Treadmill problem

No comments yet...

What about starting a discussion? Be the first to share your thoughts!

Write a comment

We use cookies to improve your browsing experience on our site, show personalized content and targeted ads, and analyze site traffic.
More info