Created: January 13, 2023

Hi, do I need to buy a plan for my machine to work?

Last Edit: January 13, 2023
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Denys Kashnytskyi
Denys Kashnytskyi Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Denys Kashnytskyi
Denys Kashnytskyi Tech Expert & Writer
Nice to meet you, *****!
Can you specify the machine we are talking about?
Customer Reply
It's an ifit treadmill sorry
Denys Kashnytskyi
Denys Kashnytskyi Tech Expert & Writer
Thank you.
Could you please tell me when and how did the problem occur?
Customer Reply
I bought it today and tried to use it but the belt won't move
Denys Kashnytskyi
Denys Kashnytskyi Tech Expert & Writer
Ok, please, provide me with a model of your iFit treadmill.
Customer Reply
It's a Pro-Form CC 300

Do you need the model number?
Denys Kashnytskyi
Denys Kashnytskyi Tech Expert & Writer
No, that will do.
Customer Reply
Ok thank you
Denys Kashnytskyi
Denys Kashnytskyi Tech Expert & Writer
Do you have the iFit app on your phone?
Customer Reply
Yes
Denys Kashnytskyi
Denys Kashnytskyi Tech Expert & Writer
Have you connected your machine to your App?
Customer Reply
Yes
Denys Kashnytskyi
Denys Kashnytskyi Tech Expert & Writer
Ok, good.
Do you have a Bluetooth button on your machine's panel?
Customer Reply
Yes
Denys Kashnytskyi
Denys Kashnytskyi Tech Expert & Writer
Press and hold it till the indicator blinks green, and you will see zeroes on display.
Customer Reply
Ok I did
Denys Kashnytskyi
Denys Kashnytskyi Tech Expert & Writer
Ok, try the belt now.
Customer Reply
It works
Thank you so much :)
Denys Kashnytskyi
Denys Kashnytskyi Tech Expert & Writer
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
Customer Reply
No that was all
Thank you
Denys Kashnytskyi
Denys Kashnytskyi Tech Expert & Writer
I am so pleased to see your issue got resolved!

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