Created: October 30, 2022

Hello I want my membership cancelled manually by Stan

I'm very tech savvy but there seems to be a glitch not allowing me cancel it.
Last Edit: November 1, 2022
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
Hello, thank you for contacting Howly! I am here to help you today! May I know your first name, please?
Customer Reply
*****
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
Nice to meet you, *****!
Could you specify what subscription would you like to cancel?
Customer Reply
I think it's the standard one it costs $15
$14*
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
Could you specify the name of the service in question?
Customer Reply
Stan
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
Got you
Are you logged in to your profile?
Customer Reply
Yes
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
Good
Hover your mouse over your profile in the top right corner
You should see Manage Account button
Please click on it
Customer Reply
I'm on the app
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
Ok
Do you see My account button or Profile icon?
Customer Reply
Yes I've looked all through this section
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
Got you
Customer Reply
But I'm willing to go through it with you again in case I messed
Up
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
Got you
Is it possible for you to log in to your account with Stan via web-browser?
Customer Reply
Yep. I should be able to cancel it if I have to do it on a browser
So bare with me as I give it a shot
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
Yes, you will be able to cancel it for sure
Please take your time, let me know when you are in the account of yours
I will provide you with the steps to proceed
Customer Reply
Yeah I cancelled it
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
Great!
Customer Reply
Thankyou for telling me it needed to be done on the browser ;)
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
Wasn't hard at all, right?
It is my pleasure!
Customer Reply
Anyway, have a good rest of your day :)
Aleksandr Kamennyi
Aleksandr Kamennyi Tech Expert & Writer
Enjoy the rest of the day!