Updated: April 05, 2023
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by Oleksandr Kamennyi
Tech Expert & Writer
961 resolved issues
Verified Expert in:
Smartphones, Gadgets, Computers, Apps

Hello I want my membership cancelled manually by Stan

I'm very tech savvy but there seems to be a glitch not allowing me cancel it.

Hello, thank you for contacting Howly! I am here to help you today! May I know your first name, please?

Customer Replay


Nice to meet you, *****!
Could you specify what subscription would you like to cancel?

Customer Replay

I think it's the standard one it costs $15

Could you specify the name of the service in question?

Customer Replay



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Got you
Are you logged in to your profile?

Customer Replay


Hover your mouse over your profile in the top right corner
You should see Manage Account button
Please click on it

Customer Replay

I'm on the app

Do you see My account button or Profile icon?

Customer Replay

Yes I've looked all through this section

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Customer Replay

But I'm willing to go through it with you again in case I messed

Got you
Is it possible for you to log in to your account with Stan via web-browser?

Customer Replay

Yep. I should be able to cancel it if I have to do it on a browser
So bare with me as I give it a shot

Yes, you will be able to cancel it for sure
Please take your time, let me know when you are in the account of yours
I will provide you with the steps to proceed

Customer Replay

Yeah I cancelled it

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Customer Replay

Thankyou for telling me it needed to be done on the browser ;)

Wasn't hard at all, right?
It is my pleasure!

Customer Replay

Anyway, have a good rest of your day :)

Enjoy the rest of the day!

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