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Hello I want my membership cancelled manually by Stan
Hello, thank you for contacting Howly! I am here to help you today! May I know your first name, please?
*****
Nice to meet you, *****!
Could you specify what subscription would you like to cancel?
I think it's the standard one it costs $15
$14*
Could you specify the name of the service in question?
Stan
Got you
Are you logged in to your profile?
Yes
Good
Hover your mouse over your profile in the top right corner
You should see Manage Account button
Please click on it
I'm on the app
Ok
Do you see My account button or Profile icon?
Yes I've looked all through this section
Got you
But I'm willing to go through it with you again in case I messed
Up
Got you
Is it possible for you to log in to your account with Stan via web-browser?
Yep. I should be able to cancel it if I have to do it on a browser
So bare with me as I give it a shot
Yes, you will be able to cancel it for sure
Please take your time, let me know when you are in the account of yours
I will provide you with the steps to proceed
Yeah I cancelled it
Great!
Thankyou for telling me it needed to be done on the browser ;)
Wasn't hard at all, right?
It is my pleasure!
Anyway, have a good rest of your day :)
Enjoy the rest of the day!
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