Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
What Gift Card did you purchase?
What Gift Card did you purchase?
Customer Reply
Ebay
Where did you purchase it?
Customer Reply
Walgreens
Ok, got it.
Do you have the receipt?
Do you have the receipt?
Customer Reply
Yes
Ok
Usually, you can't return gift cards, however in your case
There is possibility to request a refund directly from Walgreens
Usually, you can't return gift cards, however in your case
There is possibility to request a refund directly from Walgreens
Customer Reply
They told me no
Ok, in that case, you can wait for the end of the dispute.
It's the only way to end it and receive your money back with Chargeback.
It's the only way to end it and receive your money back with Chargeback.
Customer Reply
I called ebay and they said the same thing you said
Is there anything else I can do for you today, *****?
Customer Reply
But I dont want my card canceled
I understand
However, there is no way to resolve this issue another way
You need to wait for the end of the dispute. In the meantime, you can buy another gift card And use it for your personal goals.
However, there is no way to resolve this issue another way
You need to wait for the end of the dispute. In the meantime, you can buy another gift card And use it for your personal goals.
Customer Reply
But will my card shut off
Gift Card?
Not exactly
However, you can unlink it from your account
However, in your case, it's easier to buy a new one.
Not exactly
However, you can unlink it from your account
However, in your case, it's easier to buy a new one.
Customer Reply
No my go2 bank card will it be cancelled while it wait for it he dispute
We spoked about your eBay card
What is the problem with your Go2 Bank card?
What is the problem with your Go2 Bank card?
Customer Reply
Yes I paid f of r it with my go2 bank card
Why do you think that it will be canceled?
Customer Reply
Because that is what the recording said if I file a dispute
Can you send me full text of this recording or maybe the screenshot?
Customer Reply
There we was no recording
Because, usually disputes can't cancel your card, *****.
They cancel only transaction
In your case, purchase of eBay Gift Card
They cancel only transaction
In your case, purchase of eBay Gift Card
Customer Reply
Ok on cool then
So, no worries
Your card will be fine.
Your card will be fine.
Customer Reply
So when is will I here back about this
Do you mean how long does it take to complete a dispute?
Customer Reply
Yes
Usually within 10 business days after the bank receives your request.
In some cases, the investigation of your GoBank transaction dispute can take up to 45 business days.
In some cases, the investigation of your GoBank transaction dispute can take up to 45 business days.
Customer Reply
Ok cool thanks
But that's a very rare case.
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
Customer Reply
No there's nothing else and think you've been a big help
👍
I am so pleased to see your issue got resolved!
I am so pleased to see your issue got resolved!
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