Updated: March 25, 2023
Was it helpful?
by Bridget Stivenson
Tech Expert & Writer
419 resolved issues
Verified Expert in:
Computers, Laptops issues, Apple Mac

Have a dispute but I have my card it has not been lost or stolen

I purchased a gift card and it was already used not by me I bought it like that not knowing it was used so I would like to stop payment on the gift card

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
What Gift Card did you purchase?

Customer Replay



Where did you purchase it?

Customer Replay


banner 3

Ok, got it.
Do you have the receipt?

Customer Replay


Usually, you can't return gift cards, however in your case
There is possibility to request a refund directly from Walgreens

Customer Replay

They told me no

Ok, in that case, you can wait for the end of the dispute.
It's the only way to end it and receive your money back with Chargeback.

Customer Replay

I called ebay and they said the same thing you said

banner 6

Is there anything else I can do for you today, *****?

Customer Replay

But I dont want my card canceled

I understand
However, there is no way to resolve this issue another way
You need to wait for the end of the dispute. In the meantime, you can buy another gift card And use it for your personal goals.

Customer Replay

But will my card shut off

Gift Card?
Not exactly
However, you can unlink it from your account
However, in your case, it's easier to buy a new one.

Customer Replay

No my go2 bank card will it be cancelled while it wait for it he dispute

banner 9

We spoked about your eBay card
What is the problem with your Go2 Bank card?

Customer Replay

Yes I paid f of r it with my go2 bank card

Why do you think that it will be canceled?

Customer Replay

Because that is what the recording said if I file a dispute

Can you send me full text of this recording or maybe the screenshot?

Customer Replay

There we was no recording

Because, usually disputes can't cancel your card, *****.
They cancel only transaction
In your case, purchase of eBay Gift Card

Customer Replay

Ok on cool then

So, no worries
Your card will be fine.

Customer Replay

So when is will I here back about this

Do you mean how long does it take to complete a dispute?

Customer Replay


Usually within 10 business days after the bank receives your request.
In some cases, the investigation of your GoBank transaction dispute can take up to 45 business days.

Customer Replay

Ok cool thanks

But that's a very rare case.
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

Customer Replay

No there's nothing else and think you've been a big help

I am so pleased to see your issue got resolved!

Get answers until you're satisfied
14 verified experts are online now
Expert's Assistant
Ask your question here
Share on:
Copy to clipbord
Was it helpful?
Howly expert is ready to help you with your Website problem

No comments yet...

What about starting a discussion? Be the first to share your thoughts!

Write a comment

We use cookies to improve your browsing experience on our site, show personalized content and targeted ads, and analyze site traffic.
More info