Updated: March 15, 2023
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by Henry Miller
Tech Expert & Writer
581 resolved issues

Had galaxy tab a8 3 days screen froze held on off button down screen now blank plugged charger in and nothing comes on screen

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Your galaxy tab a8 doesn't turn on, correct?


Customer Replay


What troubleshooting have you done so far?

Customer Replay

dont know any battery was at 34 percent this morning after falling asleep listening to a pod cast last night/ plug it into charger and now screen is just blank

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Have you tried to hold the power button?

Customer Replay

for how long

10 seconds will do.
Let me know how everything is going.

Customer Replay

still nothing

Please, hold the POWER button and the VOLUME DOWN buttons together for 20-30 seconds and let go after you see the SAMSUNG logo pop up on the screen.
Keep me posted. :)

Customer Replay

seems to be working now thanks for the help. the only manual that came with it dosnt contain much information

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Ok. Good.
Is there anything else I can do for you today?

Customer Replay

no thanks allot for the tip

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