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Had galaxy tab a8 3 days screen froze held on off button down screen now blank plugged charger in and nothing comes on screen
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Your galaxy tab a8 doesn't turn on, correct?
yes
What troubleshooting have you done so far?
dont know any battery was at 34 percent this morning after falling asleep listening to a pod cast last night/ plug it into charger and now screen is just blank
Have you tried to hold the power button?
for how long
10 seconds will do.
Let me know how everything is going.
still nothing
Please, hold the POWER button and the VOLUME DOWN buttons together for 20-30 seconds and let go after you see the SAMSUNG logo pop up on the screen.
Keep me posted. :)
seems to be working now thanks for the help. the only manual that came with it dosnt contain much information
Ok. Good.
Is there anything else I can do for you today?
no thanks allot for the tip
Thank you for choosing our service!
If you have any additional questions, don't hesitate to contact us anytime. Have a nice one!
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