Got new internet service through Spectrum and now echo dot can't connect?

Nice to meet you, *****!
What troubleshooting have you done so far?

Could you please specify what generation of Echo Dot you have?

Thank you for the information!
Do these steps, please:

1. In the Alexa app, open the left panel menu and then select Settings.
2. Select Device Settings.
3. Choose your device.
4. Select Change next to Wi-Fi Network and follow the prompts in the app.

Is everything clear with the provided instruction?