Updated: April 11, 2023
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by Hanna Finley
Tech Expert & Writer
558 resolved issues

Downloading anything results in an error of Virus Scan Failed in Windows 10.

Hello, thank you for using Howly.
What browser do you use for downloading?

Customer Replay

Microsoft Edge

image

Thank you for the clarification!
What antivirus is installed on your computer, *****?

Customer Replay

I uninstalled AVG. I do not know what's internal within Windows.

Top answer

Got it
Please, press the following keys on your keyboard at the same time:
Windows logo button + R

Customer Replay

r Did it

banner 3
Top answer

Now, type "Regedit" and press enter to open the registry editor.
You need to type this word in the field
After you press "Windows + R" buttons on the keyboard

Customer Replay

registry editor came up

Top answer

Great!
Navigate to HKEY_LOCAL_MACHINE\Software\

Customer Replay

ok

Top answer

Then, proceed to: Microsoft\­Windows\CurrentVersion\Policies\Attachme­nt Have you found the "Attachme­nt" folder?

Customer Replay

yes

banner 6

Sounds good!
Once you have found the Attachme­nt folder, click on it to locate ScanWithAntivirus on the right side.

Customer Replay

Did that

Please, right-click on ScanWithAntivirus, select modify and put the value as "0"

Customer Replay

OK, did it.

Well done, *****
Have you saved the changes?

Customer Replay

yes

banner 9

Great
Could you please try to download something now?

Customer Replay

OK
It now appears to be working

Sounds great!

Customer Replay

THANKS!

You are always very welcome, *****!
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

Customer Replay

Not today. Again thanks.

Anytime! I am so pleased to see your issue got resolved!

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