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I was flying today Belgrade-Frankfurt-Vancouver-Kelowna
Hello, thank you for using our service, my name is Hanna. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Was it a flight with Lufthansa?
I started with Lufthansa
Belgrade- Frankfurt
after that was Condor
So it was Condor all the way to Kelowna after that, right?
Frankfurt- Vancouver condor
Vancouver-Kelowna west jet
Gotcha, thank you
Let me see what we can do!
For now, please try filling out this form with Lufthansa, since they most likely issued your ticket: https://mybag.aero/baggage/#/lufthansa/en-gb/delayed/ticket-details/login
After that, you can track the progress made via this link: https://www.lh.com/trace-delayed-baggage
Let me know if that helps!
on the first link it say
it was a problem finding your
details
but u found my suitcase, right?
And you're positively sure that the ticket number is correct, right?
*****, I cannot find your suitcase, since we here at Howly are in no way related to any airline. However, I will try looking up alternative ways you can request the airline to look for your baggage!
We are sorry but you must report your delayed baggage to the last airline you travelled with. Please contact the baggage tracing office of the respective airline at the airport to report your delayed baggage.
i got the first link and thst is what showed up
Gotcha, let me see what we can do, then
Please try submitting a claim for lost/delayed baggage via this link: https://mybag.aero/baggage/#/westjet/en-ca/delayed/create-bag/flight-details
After that, you should be able to monitor the situation with the search here: https://mybag.aero/baggage/#/westjet/en-ca/delayed/manage-bag
hey
i did if
it*
Great! Did the system give you a reference number?
yup
so now, i just have to track it
right?
Yep, that's right!
soo, that is it, right? :)
thanks for the help
Is there anything else I can do for you today, *****?
i think that is fine
thanks so much
Please feel free to contact us at any time. We'll be happy to help you.
sounds great thanks
Have a good one! :)
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