Created: October 19, 2022

I was flying today Belgrade-Frankfurt-Vancouver-Kelowna

I was told my suitcase will be on the last destination, so Kelowna, but it's didn't show up there, *****, it's a black, plastic, hard, with a dog toy hanging on
Last Edit: November 20, 2022
Hanna Finley
Hanna Finley Tech Expert & Writer
Hello, thank you for using our service, my name is Hanna. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Hanna Finley
Hanna Finley Tech Expert & Writer
Nice to meet you, *****!
Was it a flight with Lufthansa?
Customer Reply
I started with Lufthansa
Belgrade- Frankfurt
after that was Condor
Hanna Finley
Hanna Finley Tech Expert & Writer
So it was Condor all the way to Kelowna after that, right?
Customer Reply
Frankfurt- Vancouver condor
Vancouver-Kelowna west jet
Hanna Finley
Hanna Finley Tech Expert & Writer
Gotcha, thank you
Let me see what we can do!
For now, please try filling out this form with Lufthansa, since they most likely issued your ticket: https://mybag.aero/baggage/#/lufthansa/en-gb/delayed/ticket-details/login
After that, you can track the progress made via this link: https://www.lh.com/trace-delayed-baggage
Let me know if that helps!
Customer Reply
on the first link it say
it was a problem finding your
details
but u found my suitcase, right?
Hanna Finley
Hanna Finley Tech Expert & Writer
And you're positively sure that the ticket number is correct, right?
*****, I cannot find your suitcase, since we here at Howly are in no way related to any airline. However, I will try looking up alternative ways you can request the airline to look for your baggage!
Customer Reply
We are sorry but you must report your delayed baggage to the last airline you travelled with. Please contact the baggage tracing office of the respective airline at the airport to report your delayed baggage.
i got the first link and thst is what showed up
Hanna Finley
Hanna Finley Tech Expert & Writer
Gotcha, let me see what we can do, then
Please try submitting a claim for lost/delayed baggage via this link: https://mybag.aero/baggage/#/westjet/en-ca/delayed/create-bag/flight-details
After that, you should be able to monitor the situation with the search here: https://mybag.aero/baggage/#/westjet/en-ca/delayed/manage-bag
Customer Reply
hey
i did if
it*
Hanna Finley
Hanna Finley Tech Expert & Writer
Great! Did the system give you a reference number?
Customer Reply
yup
so now, i just have to track it
right?
Hanna Finley
Hanna Finley Tech Expert & Writer
Yep, that's right!
Customer Reply
soo, that is it, right? :)
thanks for the help
Hanna Finley
Hanna Finley Tech Expert & Writer
Is there anything else I can do for you today, *****?
Customer Reply
i think that is fine
thanks so much
Hanna Finley
Hanna Finley Tech Expert & Writer
Please feel free to contact us at any time. We'll be happy to help you.
Customer Reply
sounds great thanks
Hanna Finley
Hanna Finley Tech Expert & Writer
Have a good one! :)