Created: October 30, 2022

Can you handle wheelchairs on ride share

Last Edit: October 30, 2022
Daniel Moore
Daniel Moore Tech Expert & Writer
Hello, thank you for contacting Howly! I am here to help you today! May I know your first name, please?
Customer Reply
*****
Daniel Moore
Daniel Moore Tech Expert & Writer
Nice to meet you, *****!
Please describe your request with as many details as possible for me to get the whole picture of the situation.
Customer Reply
I have a wheelchair weighing 140 kgs. I usually use a maxi taxi, but I wondered if Uber had a solution
Daniel Moore
Daniel Moore Tech Expert & Writer
Arsenii Zubok: https://www.uber.com/us/en/ride/uberwav/ <--- Check this link, *****. I think it’s what you are looking for.
Customer Reply
I have gone to the site but it doesnt tell me if uber can pick up the wheelcair.
Daniel Moore
Daniel Moore Tech Expert & Writer
It will.
Customer Reply
does it have a ramp?
Daniel Moore
Daniel Moore Tech Expert & Writer
Every person driving with Uber WAV has completed a certification course offered by a third party to help you enter and exit the vehicle.
Customer Reply
This wheelchair is 140 kgs, one person cannot lift it.
Daniel Moore
Daniel Moore Tech Expert & Writer
Don't worry, you will get help when the driver arrives.
Customer Reply
I am disabled and I need a lift where I can drive onto the vehicle or the vehicle has a ramp.
or a lift
Daniel Moore
Daniel Moore Tech Expert & Writer
It will be provided to you.
Customer Reply
I need to understand the solution. You will need to show me how i can get onboard the taxi. a promise is not good enough if I dont see that you understand the problem.
Daniel Moore
Daniel Moore Tech Expert & Writer
We are Howly- an online expert question and answer website that connects users with verified technical experts that can assist with any tech-related issue. We're not affiliated with Uber, we provide assistance regarding issues on the platform, but we don't have access to their databases, and therefore, can't change anything from our side. However, we're gonna do everything we can to help you. We can assure you that Uber will do their best to take care of your condition.
Customer Reply
I don't doubt your intentions or those of Uber. There are three ways I know of handling this problem amd I need to know they have those solutions.
Daniel Moore
Daniel Moore Tech Expert & Writer
You were asking about the ramp - yes, they do have a ramp.
Customer Reply
OK I guess my next step is to test the system on a shopping trip. Thanks for you help.
Daniel Moore
Daniel Moore Tech Expert & Writer
You are welcome!
Do you have any additional questions I can help you with?
Customer Reply
no
Daniel Moore
Daniel Moore Tech Expert & Writer
Thank you for chatting with us today!
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