Updated: April 04, 2023
Was it helpful?
by Daniel Moore
Tech Expert & Writer
1184 resolved issues

Can you handle wheelchairs on ride share

Hello, thank you for contacting Howly! I am here to help you today! May I know your first name, please?

Customer Replay


Nice to meet you, *****!
Please describe your request with as many details as possible for me to get the whole picture of the situation.

Customer Replay

I have a wheelchair weighing 140 kgs. I usually use a maxi taxi, but I wondered if Uber had a solution


https://www.uber.com/us/en/ride/uberwav/ <--- Check this link, *****. I think it’s what you are looking for.

Customer Replay

I have gone to the site but it doesnt tell me if uber can pick up the wheelcair.

banner 3

It will.

Customer Replay

does it have a ramp?

Every person driving with Uber WAV has completed a certification course offered by a third party to help you enter and exit the vehicle.

Customer Replay

This wheelchair is 140 kgs, one person cannot lift it.

Don't worry, you will get help when the driver arrives.

Customer Replay

I am disabled and I need a lift where I can drive onto the vehicle or the vehicle has a ramp.
or a lift

banner 6

It will be provided to you.

Customer Replay

I need to understand the solution. You will need to show me how i can get onboard the taxi. a promise is not good enough if I dont see that you understand the problem.

We are Howly- an online expert question and answer website that connects users with verified technical experts that can assist with any tech-related issue. We're not affiliated with Uber, we provide assistance regarding issues on the platform, but we don't have access to their databases, and therefore, can't change anything from our side. However, we're gonna do everything we can to help you. We can assure you that Uber will do their best to take care of your condition.

Customer Replay

I don't doubt your intentions or those of Uber. There are three ways I know of handling this problem amd I need to know they have those solutions.

You were asking about the ramp - yes, they do have a ramp.

Customer Replay

OK I guess my next step is to test the system on a shopping trip. Thanks for you help.

banner 9

You are welcome!
Do you have any additional questions I can help you with?

Customer Replay


Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime.

Get answers until you're satisfied
14 verified experts are online now
Expert's Assistant
Ask your question here
Share on:
Copy to clipbord
Was it helpful?
Howly expert is ready to help you with your Android problem

No comments yet...

What about starting a discussion? Be the first to share your thoughts!

Write a comment

We use cookies to improve your browsing experience on our site, show personalized content and targeted ads, and analyze site traffic.
More info