Hello, thank you for using Howly.
Could you please clarify, if you have downloaded the Yahoo email client on your PC?
yes, i had to go thru a microsoft update the other day. I've used yahoo mail earlier in the year -and it is now stuck back in march- It says that the account is out of date. Tried using the fix button and it says sorry can't fix.
Understood.
Let's try to delete and re-download the Yahoo email app:
Please let me know once it is uninstalled.
I believe I uninstalled all mail
Got it!
Could you please tell me, do you have the normal mail installed?
there is no more app appearing on the desktop or in settings -apps
Noted!
*****, please try the following to download the app back:
it says it is downloading
it appears to be done
Great!
Now, please try this:
Keep me posted!
i've added the account
Great!
Please try to see if the error is still there.
no it is not -as I deleted the original account and now it is ok with it stating yahoo 2 - outlook is now telling me to get started with mail account
Have you signed in using your original account?
working on it
is that window 10 mail settings?
Correct.
I went to windows 10 mail settings and it then went to how to set up email in the mail app it then says to select the start but I wondering where the start button is
Understood.
Could you please try to open up just Windows 10 mail?
it has downloads, settings and setup
Is there Add account option?
Ok I just found success and got my Yahoo account back by re- inputting a new password that it asked me for
Great news!
Is there anything else I can do for you today?
Thank you and have a wonderful day
You're very welcome!
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!
14 verified experts are online now
What about starting a discussion? Be the first to share your thoughts!