Updated: May 02, 2023
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by Alex Sherwin
Tech Expert & Writer
511 resolved issues
Verified Expert in:
Smartphones, Tablets, Gadgets

CAN'T GET MY YAHOO EMAIL ON MY PC -IT SAYS ITS OUT OF DATE

Short summary:

  1. Click on the "Start" button in the bottom left corner of your screen.
  2. Type "Microsoft Store" in the search bar and click on the Microsoft Store app.
  3. In the Microsoft Store app, type "Mail and Calendar" in the search bar.
  4. Select the "Mail and Calendar" app from the search results and click on "Get" to download and install the app.
  5. Open Windows 10 Mail, and select Add account.
  6. Select Yahoo! from the list.
  7. Type in your full email address, and select Next.
  8. Enter your email password, and select Sign in.
  9. If the error still persists, uninstall the Yahoo email app by selecting Start > Settings > Apps > Apps & features, finding the app you want to remove, selecting More > Uninstall, and following the prompts.
  10. To reinstall the app, repeat steps 1-4.
  11. Once the app is reinstalled, follow steps 5-8 to add your Yahoo account back to Windows 10 Mail.
  12. If the error is still there, try to input a new password when prompted and sign in again.
author

Hello, thank you for using Howly.
Could you please clarify, if you have downloaded the Yahoo email client on your PC?

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Customer Replay

yes, i had to go thru a microsoft update the other day. I've used yahoo mail earlier in the year -and it is now stuck back in march- It says that the account is out of date. Tried using the fix button and it says sorry can't fix.

author

Understood.
Let's try to delete and re-download the Yahoo email app:

  1. Select Start > Settings > Apps > Apps & Features.
  2. Find the app you want to remove, select More > Uninstall

Please let me know once it is uninstalled.

Customer Replay

I believe I uninstalled all mail

author

Got it!
Could you please tell me, do you have the normal mail installed?

Customer Replay

there is no more app appearing on the desktop or in settings -apps

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author
Top answer

Noted!
*****, please try the following to download the app back:

  1. Click on the "Start" button in the bottom left corner of your screen.
  2. Type "Microsoft Store" in the search bar and click on the Microsoft Store app.
  3. In the Microsoft Store app, type "Mail and Calendar" in the search bar.
  4. Select the "Mail and Calendar" app from the search results and click on "Get" to download and install the app.
Customer Replay

it says it is downloading
it appears to be done

author
Top answer

Great!
Now, please try this:

  1. Open Windows 10 Mail, and select Add account.
  2. Select Yahoo! from the list.
  3. Type in your full email address, and select Next.
  4. Enter your email password, and select Sign in.

Keep me posted!

Customer Replay

i've added the account

author

Great!
Please try to see if the error is still there.

Customer Replay

no it is not -as I deleted the original account and now it is ok with it stating yahoo 2 - outlook is now telling me to get started with mail account

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author

Have you signed in using your original account?

Customer Replay

working on it
is that window 10 mail settings?

author

Correct.

Customer Replay

I went to windows 10 mail settings and it then went to how to set up email in the mail app it then says to select the start but I wondering where the start button is

author

Understood.
Could you please try to open up just Windows 10 mail?

Customer Replay

it has downloads, settings and setup

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author

Is there Add account option?

Customer Replay

Ok I just found success and got my Yahoo account back by re- inputting a new password that it asked me for

author

Great news!
Is there anything else I can do for you today?

Customer Replay

Thank you and have a wonderful day

author

You're very welcome!
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!

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