Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Nice to meet you, *****!
Would you be so kind to tell me more about that issue?
Yes, they can if you still have the warranty.
Actually I bought the Iphone online with issue of face ID disable
so I do some imel checking to see if the phone has been replaced before or not, so that is where I see that the person still got a warranty that will expire on 24 of December
You mean you have bought this phone from someone and official Apple the warranty has expired?
Do you have the bocks with IMEI from this iPhone?
yes I have
Any proof that you bought it?
you know it online stuff. I bought it from ebay
You could try but they could refuse it because of it.
so what do you think I can do
The best option is you can contact the person from which you bought it to receive his proofthat you own this phone now, in case they will refuse it the only option is to get no ane other 3rd Apple replacement shop to fix it but you will need to pay a fee for it.
As I know you don't need a check that you bought this phone the phone to get the replacement or repair, it is usually linked to the IMEI of the phone, so you can have this warranty in any Apple shop.
so if I take it to an apple shop, will they fix the face ID ISSUE
I cannot speak for them, but if it is still on a warrant they must.
Okay. No problem
Is there anything else I can do for you today?
Notting else for now
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