Created: November 10, 2022

Can apple stores still repair an iPhone that still has a repair and expiration date active

I have an issue with face ID disabled on my iPhone.
Last Edit: November 14, 2022
Jessica Miller
Jessica Miller Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Jessica Miller
Jessica Miller Tech Expert & Writer
Nice to meet you, *****!
Would you be so kind to tell me more about that issue?
Customer Reply
okay
Jessica Miller
Jessica Miller Tech Expert & Writer
Yes, they can if you still have the warranty.
Customer Reply
Actually I bought the Iphone online with issue of face ID disable

so I do some imel checking to see if the phone has been replaced before or not, so that is where I see that the person still got a warranty that will expire on 24 of December
Jessica Miller
Jessica Miller Tech Expert & Writer
You mean you have bought this phone from someone and official Apple the warranty has expired?
Do you have the bocks with IMEI from this iPhone?
Customer Reply
yes I have
Jessica Miller
Jessica Miller Tech Expert & Writer
Any proof that you bought it?
Customer Reply
you know it online stuff. I bought it from ebay
Jessica Miller
Jessica Miller Tech Expert & Writer
You could try but they could refuse it because of it.
Customer Reply
so what do you think I can do
Jessica Miller
Jessica Miller Tech Expert & Writer
The best option is you can contact the person from which you bought it to receive his proofthat you own this phone now, in case they will refuse it the only option is to get no ane other 3rd Apple replacement shop to fix it but you will need to pay a fee for it.
As I know you don't need a check that you bought this phone the phone to get the replacement or repair, it is usually linked to the IMEI of the phone, so you can have this warranty in any Apple shop.
Customer Reply
so if I take it to an apple shop, will they fix the face ID ISSUE
Jessica Miller
Jessica Miller Tech Expert & Writer
I cannot speak for them, but if it is still on a warrant they must.
Customer Reply
Okay. No problem
Jessica Miller
Jessica Miller Tech Expert & Writer
Is there anything else I can do for you today?
Customer Reply
Notting else for now
Jessica Miller
Jessica Miller Tech Expert & Writer
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime.
Customer Reply
Alright thanks