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Apple keep declining my prepaid Mastercard.what is wrong?
Hello! My name is Dmytro and I will be assisting you today. May I know your first name, please?
*****
Nice to meet you, *****!
Let's do the instructions step-by-step, okay?
1.Use your device to check your payment information. You may see red text explaining why the payment method can't be charged.
i was told by Apple to check with my issuers to see if they support Apple
Okay, that's good, so they will check the issue. May i help you more, *****?
yes I need help paying my bill
So, the STARZ do not accept your payment, as I understood, correct?
yes.that is correct
As far as I can see, STARZ accepts the next payment methods:
Visa
Mastercard
Discover
American Express
PayPal
To resolve the issue, that you are getting, you will want to change your billing options on our website.
- Start by logging into the STARZ website
- select the Gear icon in the upper right
- select 'Subscription'
- select 'Change Payment Method'
- enter your new credit card information.
Ok
Take your time.
Thank you so much.have a blessedly d night
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime.
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