Troubleshoot PlayStation controller issues with Howly
- Ask questions - get answers from high-class professionals 24/7
- Unlimited chats for active members. Cancel anytime
- Main Page
- PlayStation DualShock/DualSense issues
Howly experts fix any PS motion controller issues within minutes!
PlayStation earned its place as the most popular game console. But sometimes its controllers get glitchy. The problems may be related to motion control, eye camera, etc. You don’t need to spend hours on forums, asking questions like, “I have a broken PlayStation controller. How can I fix it?”. Contact Howly experts and get a detailed unique troubleshooter within minutes.
Get consultations from the top experts 24/7
Just tell us all details of your case, and we will guide you on how to fix your PS Motion Controller. It’s usually some software problem, so you can fix it at home. Howly is more than usual customer support. We are a team of certified tech experts who adore helping people. Most of us like to play video games in our free time, so we understand your struggles when the PlayStation Move controller is not charging even from the dock station. And we know how to fix it at home. Feel free to ask anything!
People who assist you
Experts you can trust
Answers in minutes
Unlimited number of questions
Trusted & Secured
Most common PlayStation controller issues
Sony PlayStation made long-lasting hardware that can work for up to 10-15 years. If the PS Move Motion controller doesn’t work as intended, you face software issues. With a fine troubleshooter, you can fix those problems within minutes.
Hardware issues are rare, but you can fix most of them too. Our PlayStation Move controller troubleshooting guidelines have already helped thousands of users. And you can become one of them!
Most likely, the PlayStation controller is not working because of one of those 6 issues:
- It’s not charging.
- The controller refuses to turn on.
- It doesn’t sync and connect with the console.
- Flashing red controller.
- Jittering cursor.
- Constant “Plug in device with a USB cable or register again” memo.
If you have one of these PlayStation controller issues or other troubles with the console that are not mentioned above, contact Howly. Just describe your case, and we will give an answer within minutes. Howly experts are PRO in PlayStation controller troubleshooting!
Still struggling to fix PlayStation controller? Ask Howly!
Sony Playstation combines a few devices in one housing, so it has a lot of programs running simultaneously. That’s why you may face some PlayStation controller connection issues. But don’t worry. It’s mostly a software issue that can be fixed with a fine troubleshooter.
The easiest way to get it is to contact the Howly experts. Tell us all details of your case related to the malfunctioning of PlayStation motion controllers or any other accessories, and we will give you a detailed personalized troubleshooter. Save your valuable time and ask an expert directly!
Just click on our chat box and describe your situation in detail. And just in a few minutes, you will get a unique guide that fits your hardware and software setup. Stick to those recommendations, and you will fix the PlayStation controller at home. We are ready to help you in any part of the day (and night!).
What our members say
Why won’t my PS Move controller turn on?
There are different reasons for the faulty PlayStation controller. It can be a malfunctioning battery, broken charging cable, not authentic cable, or broken charging port.
Why does my Eye Camera not pick up any audio?
The most common reason for this is that you previously shut it down in the settings. Check it and adjust the volume range for the microphone to the maximum possible level. If this doesn’t help you, it’s some severe hardware issue with the microphone.
Why do my controllers refuse to pair with the console?
Check the buttons. Maybe something is stuck below them, so you can’t fully press it and launch sync mode. If everything looks OK, but the keys still don’t work, it’s mostly a software issue. Reconnect controllers and reboot the system.
Why do I see a flashing red light on the DualShock controller?
It can be a sign of battery malfunctions. Charge it, maybe it only has a low battery percentage. If this doesn’t help, change the charging cable and inspect the ports. They may be clogged or have a loose connection.