Updated: March 18, 2023
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by Bohdan Kozachuk
Tech Expert & Writer
613 resolved issues

Why is my phone giving me a "Call Failed" every time I call someone?

Hopefully,I can get an answer soon or I'm going to change service.

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Can you please specify both the brand and the model of your phone?

Customer Replay

Apple 13 Pro Max, purchased through Consumer Cellular


Got you
Are you able to receive calls?

Customer Replay

Not sure, but I haven't received any for the past 2 days.

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Got you
Please try to toggle Airplane mode, restart your phone, and reset your SIM card. And keep me updated how it changed the situation please.
Also maybe you have enabled call blocking feature on your device?

Customer Replay

Reset my Sim Card??

Reinstall it if it's not E-Sim

Customer Replay

Not sure what I'm being asked to do. I toggled the Airplane mood on, restarted my phone.

Ok, did you try to make a call? Still the same?

Customer Replay

I will attempt a call

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Thanks, tell me how it goes

Customer Replay

I was able to call my daughter and my son (local) and my son (long distance. of course, neither one answered,

But call wasn't failed?

Customer Replay

No "Fail."

Is there anything else I can do for you today?

Customer Replay

Nothing at this time. I greatly appreciate your assistance Howly. You're a genius!

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Thank you so much, It was such a pleasure to chat with you today, *****!
I am so pleased to see your issue got resolved!

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