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Why is my phone giving me a "Call Failed" every time I call someone?
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Can you please specify both the brand and the model of your phone?
Apple 13 Pro Max, purchased through Consumer Cellular
Got you
Are you able to receive calls?
Not sure, but I haven't received any for the past 2 days.
Got you
Please try to toggle Airplane mode, restart your phone, and reset your SIM card. And keep me updated how it changed the situation please.
Also maybe you have enabled call blocking feature on your device?
Reset my Sim Card??
Reinstall it if it's not E-Sim
Not sure what I'm being asked to do. I toggled the Airplane mood on, restarted my phone.
Ok, did you try to make a call? Still the same?
I will attempt a call
Thanks, tell me how it goes
I was able to call my daughter and my son (local) and my son (long distance. of course, neither one answered,
But call wasn't failed?
No "Fail."
Great
Is there anything else I can do for you today?
Nothing at this time. I greatly appreciate your assistance Howly. You're a genius!
Thank you so much, It was such a pleasure to chat with you today, *****!
I am so pleased to see your issue got resolved!
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