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Where are instructions for the use of my new electric range?
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Please describe your request with as many details as possible for me to get the whole picture of the situation.
I need the standard operating instructions for a new customer.
What service are you referring to?
An electric kitchen range
Is it a new range you have ordered?
I have it at home but the 'simple user manual' does not explain how to use the controls
What is the brand and model of your range?
The brand is a Samsung but don't know where to look for the model description
Okay, *****, you want me to find a manual for your Electric Kitchen Range, right?
You are correct about the manual. I have a paper copy of a manual and the SmartThings app
Can you please specify the model of your Electric Kitchen Range, please?
I was not given a model number
Okay, I am understanding correctly, we are talking about the kitchen stove, right?
right.
Okay, I've found this e-manual: https://www.premierrange.com/pdfs/Electric-Range-Use-Care-Manual-and-Installation-Instructions.pdf
Please, go through and keep me posted if anything isn't clear, okay?
I think I have found what I need and I hope to store this information on my computer. I do not own a smart phone. I thank you for your help.
We are glad that you have resolved your issue using Howly!
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