Updated: April 01, 2023
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by Daniel Moore
Tech Expert & Writer
1184 resolved issues

Where are instructions for the use of my new electric range?

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Please describe your request with as many details as possible for me to get the whole picture of the situation.

Customer Replay

I need the standard operating instructions for a new customer.

What service are you referring to?

Customer Replay

An electric kitchen range

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Is it a new range you have ordered?

Customer Replay

I have it at home but the 'simple user manual' does not explain how to use the controls

What is the brand and model of your range?

Customer Replay

The brand is a Samsung but don't know where to look for the model description

Okay, *****, you want me to find a manual for your Electric Kitchen Range, right?

Customer Replay

You are correct about the manual. I have a paper copy of a manual and the SmartThings app

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Can you please specify the model of your Electric Kitchen Range, please?

Customer Replay

I was not given a model number

Okay, I am understanding correctly, we are talking about the kitchen stove, right?

Customer Replay


Okay, I've found this e-manual: https://www.premierrange.com/pdfs/Electric-Range-Use-Care-Manual-and-Installation-Instructions.pdf
Please, go through and keep me posted if anything isn't clear, okay?

Customer Replay

I think I have found what I need and I hope to store this information on my computer. I do not own a smart phone. I thank you for your help.

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