Updated: March 31, 2023
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by Mykola Hezhoian
Tech Expert & Writer
488 resolved issues

Want to make sure I can be picked up at my house, and brought to Skyline

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Nice to meet you, *****!
Could you please tell me what service/company you are referring to?

Customer Replay

Uber to my house in *****, SC

Do you have an Uber account?

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Customer Replay

Yes

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Uber provides an “on-time pickup guarantee” for any reservation made at least two hours in advance. Uber can’t guarantee that a driver pinged to get you at the appropriate time will accept the ride. Once a driver does accept the ride, then your trip becomes confirmed.

Customer Replay

So if I do it at 7pm for 930p/u that's enough time?

Yes, it should be, *****
Is there anything else I can do for you today?

Customer Replay

And they can pick me up at my house in ***** and bring me to the Skyline Club?

If you select these places during scheduling a ride

Customer Replay

Ok, never used it B4. I drove w/Uber about 4 years ago, but never got a ride.

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Will you order a ride using a computer or your phone in an app?

Customer Replay

My phone

Here is an instruction that you should follow when you will schedule a ride:

  1. Open the Uber app and look for the "Where to?" text in the middle of the screen. If you'd like to schedule a ride for later, please tap on the button with the clock to the right of that text, then set and confirm the desired pickup time.*
  2. Type in the address you'd like to go to or select "Set location on map" below to manually place a pin on your destination.*
  3. Select the ride type. The most common and affordable is UberX, which allows for up to four riders, but you may be offered different options, depending on your location.*
  4. To confirm, tap "Schedule" or "Choose" button down below, depending on whether you need a ride for later or immediately.*
Customer Replay

Ok thanks. Sorry not trying to be dense, just need a ride this evening.

Hope everything is clear:)

Customer Replay

I appreciate ur help.

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I am so pleased to see your issue got resolved!

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