Hello, thank you for using Howly.
Could you please tell me when did the problem occur?
several days ago.I have turned off and rebooted several times but it comes back the same
Understood!
There may be an issue with Windows Explorer.
Please follow these steps to reboot it:
Done that. wow! it worked. many thanks.
I'm glad to hear that!
You are always welcome!
Do you have any additional questions I can help you with?
No. That is fine for now.thanks.
Thank you for choosing our service!
If you have any additional questions, don't hesitate to contact us anytime. Have a nice one!
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