
Hello, welcome to Howly!
May I ask your name?
May I ask your name?
Customer Reply
*****

Nice to meet you!
Customer Reply
I also tried to factory reset

Can you, please, explain your issue once again?
Customer Reply
The language changed and I can’t figure out how to change it back. I also tried to factory reset.

On which device?

Garmin, right?
Customer Reply
Yes

Noted.
Please allow me a moment to review the information you have provided so far. Also, feel free to reply with any additional details you think are necessary.
Please allow me a moment to review the information you have provided so far. Also, feel free to reply with any additional details you think are necessary.
Customer Reply
I don’t know yet

What language it is right now?
Customer Reply
I can’t tell what language is
Need it to be English
Need it to be English

You can send me a picture in the chat.
To attach it to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have to choose an image and confirm sending.
To attach it to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have to choose an image and confirm sending.
Customer Reply
I am showing KLAHR til navigation

Can you send me a picture, *****?
Customer Reply
Visitor uploaded: Image.jpg
Pic
Pic

I see. It's Dutch, sir.
Let's find the settings to change the language.
Let's find the settings to change the language.
Customer Reply
Ok

Give me a minute.
Do you remember where you had Settings when your device was in English?
Do you remember where you had Settings when your device was in English?
Customer Reply
Yes, it has gears

Yes, tap on it, please.
Customer Reply
Ok

Do you see an ABC icon anywhere on the screen?
Customer Reply
No

Do you see anything similar to "personlig" written on the screen?
Customer Reply
Yes

Tap on it.
Find something similar to "Sprog og input"
Tap on it.
Find something similar to "Sprog og input"
Tap on it.
Customer Reply
Ok

Let me know when you are done
Customer Reply
Ok

Find "Sprog" and look for English.
Customer Reply
It’s not showing anything

Send me a photo, please.
Customer Reply
I’m not getting the paperclip

Just reload the page.
Customer Reply
Did you get the picture?

No, please, try again.
Customer Reply
Ok
Visitor uploaded: Image.jpg
Visitor uploaded: Image.jpg

Tap on the "+" in the right-hand top corner.
Send me a picture of what you see when after you do that.
Send me a picture of what you see when after you do that.
Customer Reply
Ok

Thank you.
Customer Reply
I’m new I press on SLET

Press on (+)TILOJ
Customer Reply
I don’t see that

Go back to Settings and send me a picture. It seems like you chose the wrong option.
Customer Reply
OK settings and I clicked on it

Just the Settings, nothing else.
Send me a picture of the Settings page.
Send me a picture of the Settings page.
Customer Reply
Yes
Visitor uploaded: Image.jpg
Visitor uploaded: Image.jpg

Choose Personlig and send me a picture.
Customer Reply
Visitor uploaded: Image.jpg

Choose the 3-rd option - Sprog og indtastning
Send me a picture.
Send me a picture.
Customer Reply
Visitor uploaded: Image.jpg

The top option - Sprog - tap on it.
You will see a list of languages. Choose english.
You will see a list of languages. Choose english.
Customer Reply
So press, English United States

Yes.
Customer Reply
Ok

Tell me if it helps.
Customer Reply
Looks like a change to English

Great!
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