Updated: June 07, 2023
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by Chris Wolker
Tech Expert & Writer
1013 resolved issues
Verified Expert in:
Smartphones, Tablets, Gadgets, Apps

The circular cover plate has come loose on one side of the flywheel on the vision fitness elliptical

How do I RE attach?

Short summary:

  1. Try positioning the cover where it was and press on it to attach it.
  2. The first step is to unattach the arm from the circular cover plate using an Allen wrench.
  3. Remove the plastic cover that covers two other arms, and then unattach those arms from each other using a socket wrench.
  4. Remove the cross bars to see if they can be attached back to the circular cover.
  5. Once you have reattached the cover, replace the plastic cover and attach the arms back together.
  6. If you don't have the necessary tools or don't feel comfortable attempting the repair yourself, contact a repairman for assistance.

Hello, thank you for using Howly.
May I ask what troubleshooting have you done so far?

Customer Replay

looked at it in confused disbelief

Are there any errors on the treadmill's display? Does your Vision Fitness treadmill turn on and work properly?

image

Customer Replay

no and yes it turns on but the cover plate is unattached

Okay, got it, thank you!
Please, try positioning the cover where it was and press on it to attach it.

Customer Replay

Tried that it that didn’t work
it looks like there should be some sort of clip or a bolt that screws in but I’ve looked around and found nothing loose

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May I ask you to take a photo of the cover plate and the part of the treadmill where it was?
To attach pictures to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have either to choose an image on your device or take a photo right away. Then confirm sending.

Customer Replay

Visitor uploaded: image.jpg
Type: image/jpeg
Size: 3199319

Top answer

You can see those cross bars under the cover that is unattached. The cover is supposed to be attached to those bars and it seems that they aren’t supposed to be removable from the cover. So the issue might be that the cover broke or was unattached from those bars.

Customer Replay

Agreed. So how do I reattach it?

I think your issue requires help from a repairman, who's able to come to review the problem in person. However, if you would like to try to fix it yourself I'll do my best to provide you with the clearest instructions.
Please, let me know what option you whould opt for.

Customer Replay

ok. Where do I start ?

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The first thing you'll need to do is unattach the arm from the circular cover plate.

Customer Replay

Incredibly I found an Allen wrench that fits
Visitor uploaded: image.jpg
Type: image/jpeg
Size: 3337693
Now what?

Thank you for the photo!
Now you need to remove the plastic cover that covers two other arms, and then unattach those arms from each other.

Customer Replay

Visitor uploaded: image.jpg
Type: image/jpeg
Size: 3269982
I don’t own the the wrench that can unscrew that nut in the center
socket wrench

Okay. However, you'll need to remove those cross bars to see if they can be attached back to the circular cover.

Customer Replay

Visitor uploaded: image.jpg
Type: image/jpeg
Size: 3145852
“Fixed”. Thank you

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Good, I am glad to hear that!
Do you have any additional questions I can help you with?

Customer Replay

nope. Thanks again

Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!

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