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One handset on BT4600 does not ring as it shows MUTE
Short summary:
- Turn the handset off using the red button.
- Then turn it back on again .
- See if it works correctly.
Hello, thank you for using Howly.
Please clarify, do you mean that you cannot be heard during a call or you cannot hear when someone calls you?
the phone does not ring
Okay, got it.
Before I advise what can be done to solve your problem please tell me what troubleshooting have you done with BT4600 so far.
checked volume control, do not disturb function, block nuisance calls,
Have you checked settings -> ringing -> ringing volume?
yes
Is it turned on?
yes
Its a handset to a house phone
Okay, please try to turn the handset off using the red button, then turn it back on again and see if it then works correctly.
ok done that
Please, check if the phone is ringing now
Yes it rings now
Okay, good.
So is your problem solved, *****?
Yes thank you
Thanks too!
Bye
Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!
