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Google play disappeared from my chromebook. When I try to reinstall it I get Error code6
When you go the Settings, is it turned on?
Can you walk me through the solution?
Sure! Please open "Settings" by clicking on a "Gear" icon
Got it
Scroll a little, you should see a "Google Play Store" title there
I have tried this before. I turn it on and then it takes about 5 mins and I get error code 6
Please, try one more time, after turning it on, you should see a licence agreement page
Make sure you click “Accept” (after reading the agreement and if you accept it)
No license agreement page!
Got it, please check if you see any Google Play icons in the app list
I see it, but that's where I get lost!
Try to clicking on it, or it is greyed out?
I clicked on it and it sent me back to settings
Understood, we should re-login to your account on Chromebook
Open the "Manage devices" page in your browser
Here is a direct link to it: https://myaccount.google.com/device-activity?continue=https%3A%2F%2Fmyaccount.google.com%2Fsecurity
Locate your Chromebook there, click on it, and select "Sign out"
Ok done. Google play is back and I am trying to install a game to make sure it works!
It works! I have no Idea how, but thank you for being patient with me!
I am so pleased to see your issue got resolved!
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