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Customer Replay

I want the $45 removed from my debit card because I'm not paying $45 for a one-way ticket that is absurd

Samanta Jones

Would you be so kind to tell me more about that issue?

Customer Replay

I asked for a time today at 11:55 to go to Dollar general on Northwest Washington boulevard and they told me it would cost me $45 and some odd cents and I'm not paying it
Removed from my debit card

Samanta Jones

Have you ordered the ride, though?

Customer Replay

Thought I removed it I moved a little arrow to the left so I hope it's removed I don't know how to work the stupid system this is the first time I ever use the system I have no idea how to do it

Samanta Jones

I see.
Could you, please, follow the instructions I am going to send you, and let me know if any of the steps are not quite clear?
I'll be happy to clarify them to you!

Customer Replay

Samanta Jones

*****, would you like to get a refund from Uber? IS that correct?

Customer Replay

Yes

Samanta Jones

Got it.
From the mobile app, you can select a past trip to request a refund.
Click on “your trips” and choose the trip you wish to request a refund for.
The app offers several reasons that you can choose from that most closely resembles your specific refund request.

Customer Replay

Samanta Jones

I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

Customer Replay

where do I do that at

Samanta Jones

In the Uber app.
Just go to the app that I downloaded and go to that and it should have it in there
Yes, you have to do it in the Uber app, in your account.

Customer Replay

Ty bye