Updated: March 18, 2023
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by Samanta Jones
Tech Expert & Writer
498 resolved issues

My Uber reservation canceled today I'm not paying $45 for one way ticket to my destination point

Hello, welcome to Howly!
May I ask your name?

Customer Replay


May I have the name of the service you are referring to?
Nice to meet you, *****!

Customer Replay



We are Howly - an online expert question-and-answer website that connects users with verified technical experts that can assist with any tech-related issue. We're not affiliated with Uber, we provide assistance regarding matters on the platform, but we don't have access to their databases, and therefore, can't change anything from our side. However, we're going to do everything we can to help.

Customer Replay

I want the $45 removed from my debit card because I'm not paying $45 for a one-way ticket that is absurd

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Would you be so kind to tell me more about that issue?

Customer Replay

I asked for a time today at 11:55 to go to Dollar general on Northwest Washington boulevard and they told me it would cost me $45 and some odd cents and I'm not paying it
Removed from my debit card

Have you ordered the ride, though?

Customer Replay

Thought I removed it I moved a little arrow to the left so I hope it's removed I don't know how to work the stupid system this is the first time I ever use the system I have no idea how to do it

I see.
Could you, please, follow the instructions I am going to send you, and let me know if any of the steps are not quite clear?
I'll be happy to clarify them to you!

Customer Replay


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*****, would you like to get a refund from Uber? IS that correct?

Customer Replay


Got it.
From the mobile app, you can select a past trip to request a refund.
Click on “your trips” and choose the trip you wish to request a refund for.
The app offers several reasons that you can choose from that most closely resembles your specific refund request.

Customer Replay


I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

Customer Replay

where do I do that at

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In the Uber app.
Just go to the app that I downloaded and go to that and it should have it in there
Yes, you have to do it in the Uber app, in your account.

Customer Replay

Ty bye

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