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My remote does not work any longer after changing the batteries
Hello, thank you for using our service, my name is Hanna. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
How can I get a replacement remote control for my Livingroom TV as it doesn’t work even after the batteries have been replaced.
What remote do you have, to what TV?
Livingroom TV remote doesn’t work any longer
I see. Please note that the remote control battery terminals may be dirty. Remove the batteries and clean the remote control terminals with a small solution of alcohol, using a cotton bud or soft cloth, then place the batteries back into the remote control.
ok I will give that a shot.
Did that
Still no audio and channel control
Does your remote not work at all or just partially?
partially
Ok, some of the buttons are non-responsive?
whoa it came t
Does it work now?
Yeah! My remote is now working! Thank you so much!
Great to hear it, sir!
Do you have any additional questions I can help you with?
many thanks!
Of course :)
Is there anything else I can do for you today?
No other questions! You fixed my problem and I am grateful for your expertise!
Happy I could help you, *****!
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