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My i3 iRobot is set on a scheduled to run and continues to run cycles until I send it home via my phome
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Has it worked as intended before? When have you noticed this issue?
If I am not at home it will run for several hours.
Yes it has always worked well. Started this about a month ago.
What troubleshooting have you done so far?
Cleaned the contacts, the side brushes, put on a new filter.
Noted.
Is your Roomba Wi-Fi connected?
Yes it is connected.
Noted.
Should I unplug the unit from the outlet?
It is possible a part of roomba's memory became corrupt and indicates there is a valid schedule. Pulling the battery will erase the memory.
Yes, please, unplug it first.
Okay it's unplugged
Pull the battery out for a few minutes.
Okay
It's been unplugged
After that, put them back in and make a scheduled run.
SORRY where do u find the battery
For this, you will need a screwdriver:
- The first step is taking out the side brush, which hinders the base plate from coming off. Use the screwdriver to loosen the single bolt. Check for any hair wrapping on the side brush, then clean.
- After removing the side brush, it’s time to detach the base plate. There are five bolts securing it in place. Again, use the screwdriver to remove all the bolts, then pull out the base plate. Once the base plate is off, you’ll see the battery in the upper-middle portion of the robot.
- A latch holds the battery. Squeeze it to release the lock and pull the battery out.
- Rest it for a few minutes and put it back in.
- After cleaning the robot’s underbelly, reattach the base plate and side brush.
Okay am looking for screwdriver
Sure!
This is going to take me a while. Can I get back with you?
Yes, of course, take your time and come back to chat at any moment.
I am having difficulty getting those tiny screws out.
Do you have a screw that small to unscrew it?
Yes I do but the screws are very tight.
Try a little more force to unscrew them please, or if possible ask someone to help you
I have no one around at this time.
Got it
How is it going?
Working on it. Don't have a lot of strength inn my hands. Have
Had one broken
I understand, take your time
Is there anyway we can make contact tomorrow. Maybe by email?
You can return to our chat room at any time convenient for you
Just follow this link when you want to go back to the chat room - https://howly.com/chat/
Thanks
Good night
I will be waiting for your return! Good night, *****!
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