Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Why do you think it was exactly hacked?
I have a new profile but I lost all of my friends and phone etc
I had a message from one of my Facebook friends. I clicked the link and I lost access to my Facebook
I would recommend the following steps if you get locked out of a Facebook account:
Yes, I got access to my Facebook account but this is the new profile. I suppose I cannot get back my photos and my friends list I had in my previous profile.
That is sad, really.
So, you created a new profile, correct?
Yes I followed the instructions and could change the password used by the hacker.
Understood you. So, also ask your friends and family to report the hacker.
So my photos are lost?
As the hacker changed all of the information and you cannot login, that means, that there is a tiny-little chance to get those.
If you have your photos on your other devices, that is nice. But if they are on the page, where the hacker is, there is nearly impossible to get those back.
ok then, thanks.
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