Updated: April 05, 2023
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by Vitalii Yovko
Tech Expert & Writer
648 resolved issues

My computer is disabled

Hello, thank you for using Howly, my name is Vitalii. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!

Customer Replay


Can you please explain the issue in detail?
What do you mean by disabled?

Customer Replay

I was on AOL and a Microsoft warning came up and said that my computer windows access is the block security


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This is scam message
Just try to restart your computer

Customer Replay

I did and it is still there

Please restart your computer and press F11 while it restarts

Customer Replay

Still there

Try this:

  • Hard reboot (press and hold the power button to power off the computer) your computer and repeat the process a couple of times.
  • Usually, it takes two consecutive system reboots within two minutes of boot completion for your computer to boot into Windows RE
Customer Replay

Okay that works

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Now what do you see on your screen?

Customer Replay

it is back to normal

That is good to hear!
Is there anything else I can do for you today?

Customer Replay

I think you solved the problem

Have a nice day!

Customer Replay

Thank you very much

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