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My computer is disabled
Hello, thank you for using Howly, my name is Vitalii. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
aswell
Can you please explain the issue in detail?
What do you mean by disabled?
I was on AOL and a Microsoft warning came up and said that my computer windows access is the block security
This is scam message
Just try to restart your computer
I did and it is still there
Ok
Please restart your computer and press F11 while it restarts
Still there
Try this:
- Hard reboot (press and hold the power button to power off the computer) your computer and repeat the process a couple of times.
- Usually, it takes two consecutive system reboots within two minutes of boot completion for your computer to boot into Windows RE
Okay that works
Now what do you see on your screen?
it is back to normal
That is good to hear!
Is there anything else I can do for you today?
I think you solved the problem
Have a nice day!
Thank you very much
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