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My bank is sending me an envelope
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
You don't have the tracking number, right?
My bank sent me an envelope yesterday. I expected it to be delivered to my home yesterday. I haven't received it yet. The bank manger didn't get a tracking number. I called the bank again this morning and supposedly the envelope is out for transit. It is very important. My bank is called 1StBank. I live in *****. My name ios *****
What postal service did your bank use for this?
My address is *****
They said they used FedEX. That's all I know.
If you don’t have a tracking number, you can still track your package by using a reference number associated with your shipment, or a purchase order number.
Okay, I guess I have to call the bank back again. I'll ask for that information. Is that all I need?
I think, yes.
Okay, that helps. I'll call them again.
Keep me updated, please.
I will leave this page open and return in a few moments. Thank you.
Okay, take your time.
I'm on hold with the bank.
Okay, good.
I'm going to hang up and call them right back. I'm going to make sure that they know FedEx is on hold here.
No rushing.
Okay, someone is going to check on it right now. Sorry for the hold up.
It's okay. We don't have to hurry.
OH, low and behold, they actually did have a tracking number. Shall I give it to you or just try myself.
If you know how, you can try it yourself.
But I can help if you want, no big deal.
Okay, I'll try it. thank you for your assistance.
Okay, let me give it to you if you don't mind:
*****
ESTIMATED DELIVERY DATE ***** by end of day.
Okay, well I was hoping to get a narrower window. Thank you for your help.
Agent uploaded: Image.png
Can you see it in the picture?
You are really a pleasure to work with. I don't see a picture. Just a number
Okay, I see it
Good.
Here you have all the information you need.
Have a nice day Jessica.
Yes.
And thank you for the nice words.
Do you have any additional questions I can help you with?
No, I don't think so.
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime.
ZI kept that window with the picture in it.
Are you just working with FedEx or do you assist with other things also?
We are Howly - an online expert question and answer website that connects users with verified technical experts that can assist with any tech-related issue. We're not affiliated with FedEx, we provide assistance regarding issues on the platform, but we don't have access to their databases.
I'll remember that. Next, it's the IRS. I doubt you'd want to conquer that. I have a way to call and avoid all the robots.
Thanks again.
Gotta go. Bye bye.
Thank you too! Let me know if there is something you need me to help with.
Bye!
Will do.
🙂
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