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Updated: April 02, 2023
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by Henry Miller
Tech Expert & Writer
581 resolved issues
Verified Expert in:
Android apps, iOS apps issues, Mac OS issues, Windows issues

My App Store do not working

author
Henry Miller

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

author
Henry Miller

Nice to meet you, *****!
How do you see the issue?

Customer Replay

I need you to fix it

author
Henry Miller

I understand, but what happens there? How do you see, that it's not working?

Customer Replay

They said like my account is not disableted
in the AppStore

image

banner 3
author
Henry Miller

Got it.
It's a security feature for Apple devices that when someone has entered the wrong passwords for multiple times, your Apple ID will be disabled. If you are in this situation, the best thing you can do is to wait 24 hours and try again.
You can try to make one more attempt, and repeat it n 24 hours:

  1. Go to iforgot.apple.com
  2. Enter your Apple ID.
  3. Select the option to reset your password, then choose Continue.
  4. Choose to answer your security questions, get an email, or enter your Recovery Key.
  5. Follow the onscreen steps to reset your password.
    Keep me posted.
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