I’ve been trying to pay for an AliExpress order for the past couple of weeks

Every time I try to pa it comes back with a pop-up box saying: ‘please check your outstanding orders as the discount has already been used.’ I do admit this order has been sitting in my cart for some time …

Chris Wolker

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Chris Wolker

Nice to meet you, *****!

Customer Replay

likewise

Chris Wolker

Ok, i see your request
Looks like you add a discount to one of your orders, *****
Can you delete everything from the cart and add it back again? After that you should be able to procced payment

Customer Replay

I’ve asked AliExpress about 3-4 times what they mean but they’ve never answered me ….. yes I can delete everything but I didn’t want to do it because they’re 67 items I will probably forget stuff but I now agree, I think that’s all I can do

Chris Wolker

I understand you, *****
Looks like you add an expired discount to one or more items, that's why AliExpress don't want to proceed your order
I'm sorry but you need to delete everything from, your cart and add back again.

Customer Replay

Ok thanks for your help

Chris Wolker

Not at all
Is there anything else I can do for you today?

Customer Replay

not today .. thank you

Chris Wolker

Thank you for your time:)
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