Updated: March 31, 2023
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by Chris Wolker
Tech Expert & Writer
1013 resolved issues
Verified Expert in:
Smartphones, Tablets, Gadgets, Apps

I’ve been trying to pay for an AliExpress order for the past couple of weeks

Every time I try to pa it comes back with a pop-up box saying: ‘please check your outstanding orders as the discount has already been used.’ I do admit this order has been sitting in my cart for some time …

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!

Customer Replay


Ok, i see your request
Looks like you add a discount to one of your orders, *****
Can you delete everything from the cart and add it back again? After that you should be able to procced payment

Customer Replay

I’ve asked AliExpress about 3-4 times what they mean but they’ve never answered me ….. yes I can delete everything but I didn’t want to do it because they’re 67 items I will probably forget stuff but I now agree, I think that’s all I can do


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I understand you, *****
Looks like you add an expired discount to one or more items, that's why AliExpress don't want to proceed your order
I'm sorry but you need to delete everything from, your cart and add back again.

Customer Replay

Ok thanks for your help

Not at all
Is there anything else I can do for you today?

Customer Replay

not today .. thank you

Thank you for your time:)
Please feel free to contact us at any time. We'll be happy to help you.

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